Hi again @ticketek_uk. I've still not heard anything back nor received our tickets for this event. I understand that your customer service department is closed over the weekend, so it's crucial that someone sends these tickets as soon as possible, please!
@DaveOK77 Hello David, the tickets to your event will be arriving soon. Please wait for the customer service team member handling your query to respond and inform you. We hope you enjoy the event!
Hi @greateranglia- can you get someone to reply to Customer enquiry GA/2025518/00957725 please? You don't seem to have anyone picking up emails anymore.
@greateranglia Hi. Yes, the Delay Repay is a separate claim. I'm going to claim back the cost of my taxi from you. Can you please provide the specific department details I need to contact?
@EastMidRailway Hi there. I'm have had another train cancelled today so I need to make two claims. The first claim is for yesterday's delay and ticket but I get this message. Why is it saying the travel date is not today? Thanks
@EastMidRailway can you advise what is going on with the 11:02 to Sheffield please?? 45 minutes late and now just had an announcement that itβs no longer going to Sheffield but stopping at Derby! Do we walk the rest of the way?