@BestBuySupport So far your website chat and their request to elevate my request to cancel an order have failed. There response was wait for it to come and return it. It's over a week late and isn't in stock any more. Why can't it be cancelled? #HelpMePlease
I've now been on hold with chat for 30+ minutes (where the whole time is says my wait will be 25-30 minute). Good to see your twitter is unmanned too. #BestBuyFail
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