@VirginAtlantic@KLM You obviously have shared benefits as I can earn miles and tier points, access lounges, get boarding priority and with Delta it’s very clear that I’m allowed an extra bag...
@VirginAtlantic@KLM are you airline partners with shared benefits? I think you are but neither seems to know what benefits you share, as a passenger it is very confusing/frustrating to be passed back and forth between you, each of you advising that the other one needs to help 🤷♂️
@VirginAtlantic I’m travelling on a KLM flight tomorrow morning in economy to the US. I am a flying club gold member, am I allowed to check an extra bag for free because of my member status?
@VirginAtlantic I contacted them again and they told me to contact you. As partners surely this is agreed between the two airlines and documented as to what the shared benefits are? @KLM maybe it would be beneficial if you and @VirginAtlantic could agree this and get back to me please?
Amazed @AmericanAir think ok to land in wrong country, leave on runway 90min & not compensate. 4 hour delay to destination. @British_Airways is this one world partner you want? In uk I’d get immediate compensation. AA was negligent! Terrible customer service following contact.