@EllieBtee@LeilaniDowding Failing that, she could have transferred directly to a clinician without a call back. Something she didn't even attempt to do.
@EllieBtee@LeilaniDowding As a qualified Pathways trainer, this is the one subject I am able to preach about. Could it be that the undercover journalist just isn't very good at the job she's pretending to do? Poss broken limb, change of sensation in a limb and no transport are all ambulance outcomes.
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@oJARDINEo I had a puncture repaired at Kwik fit recently, walked up to Costa while they did it. The girl behind the counter was surprised to see an English person.