22 million dollars to create a sculpture and landscape the area to house it in Melbourne. Obscene amount of money for something no one could give two shits about. Let’s start a list of more worthy cause. Homeless, hungry,, sick people who can’t afford proper care….
Got my response from @VirginAustralia today. Yes we lost your luggage but it was return so all good. You bought a seat in January extra legroom but Virgin bid these off so we missed out all good. As a consumer your service sucks and is unacceptable.Your policies border on deceit.
@VirginAustralia I have sent through the forms but might I suggest good customer relations would have someone from Virgin contact me. Your industry suffered through Covid and Qantas and Jetstar are very customer focused, perhaps Virgin could take note.
I look forward to hearing from you.
@VirginAustralia quick question. You lost our luggage on or trip to Cairns, don’t inform us it’s at the hotel late that night and an apology is suffice.
On return our luggage is 2-3 kg over and get slugged $50 and my apology was not sufficient! The house never loses!
@VirginAustralia when you purchase a seat in January economy x and in July start getting offers to bid for the same seats it tells me you took my money in January and gave my seat away to a hire bidder in July. Is this legal??
@VirginAustralia So not only was my luggage sent elsewhere but so were our seats. Are standards dropping? Am I just really unlucky? Does Virgin care about customers? System not good enough?
@VirginAustralia when you lose someone’s luggage the key to good customer service is communication. Supposedly coming up on the next flight 6 hours ago and still no comms.
#getyourshittogether#nothappy
@VirginAustralia No problem but my issue now is we booked our flights back in January, paid extra to choose our seats and now when we confirm flights home I am advised no economy x available on the flight. When I booked in January there was, we even were told seat numbers but now not to be? HOW?
@espn@warriors Strong heartfelt and well said.
My condolences to all and I thank God I live in Australia when our priminster at the time John Howard had the balls to say enough and he did put an end to it.
Stuck in Covid iso watching Nextflix and came across My Next Guest with David Letterman. It’s just brilliant 4 seasons too. Must watch, great guest and brilliant interviewer.
#isolyfe