david

[david @david96306994]

@Telegraph the app isn’t working on iOS or android this morning.

[david @david96306994]

@AvantiWestCoast you’re clueless. At Euston you’re pushing people to board trains that you say are about to leave only to find we have no driver. People make choices but using the utterly useless choices you throw at them where we might make different choices.

[david @david96306994]

@AvantiWestCoast I assume you operate this station. In addition to the lunacy of deciding to refurbish all the toilets at the same time the temp mens toilets at Lancaster station are out of order and locked and the temp ladies toilets have no water. Totally unacceptable.

[david @david96306994]

@AvantiWestCoast you’re still getting it badly wrong at Euston. Late announcement of the 16:30’ to Glasgow, big queues, passengers directed down a gangway with one person checking tickets. People who arrived 15 mins ahead of departure only just got onto the train. Really poor.

[david @david96306994]

@AvantiWestCoast Another day another shambles; do Network Rail bother doing any maintenance north of Preston or is it literally one man and a van?

[david @david96306994]

The information on this same train is abysmal. We’ve been further delayed and nothing is being done to say what’s happening with connecting services. Way out of your depth.

[david @david96306994]

@AvantiWestCoast asking for people on the 16:30 from Euston. We’re sitting here not moving and no information or announcement of any kind. Wake up.

[david @david96306994]

@unitedutilities Borrow the money and deliver the work and then get the money back in bills. Your past performance gives no confidence you’ll deliver any of this whilst still charging customers for it. This could easily be a big scam.

[david @david96306994]

@AvantiWestCoast services between Euston and Preston consistently shocking this year. Absolutely nothing is on time or completely cancelled. It’s as bad as it’s ever been.

[david @david96306994]

@AvantiWestCoast Unsurprisingly the trains going to Scotland are packed and it’s standing room only; also it’s hard for people to get off at stops. You should be declassifying these services and the fact you haven’t is another customer service fail you should have seen coming.

[david @david96306994]

@WandFHighways did you grit the gritting route roads in LA11 last night? The evidence of accidents this morning suggests not and last year you posted tweets on here when you did grit? If you didn’t grit then why not as rain and 0 degree temp means you should have.

[david @david96306994]

@Tesco home shopping delivery today and just been told among other issues you can��t deliver a 48 pack of Weetabix. How can you not have a 48 pack or say 2 x 24 packs. It’s pathetic; do home delivery properly or don’t bother. I’m off to get Weetabix elsewhere making you pointless.

[david @david96306994]

@WandFCouncil This is misleading information. Today I’ve checked the 6 nearest grit bins to where I live and none have been topped up with grit. If I walked further I bet I’d find more. Don’t post stuff that is clearly untrue.

[david @david96306994]

@OhmeEV customer experience to get installed is dreadful; automated misleading comms, complex online process, work sub contracted to people are insulting to customers, still no idea what’s going on, Worst customer experience I’ve encountered in a long time.

[david @david96306994]

@LonTravelWatch @NetworkRailEUS Network Rail say the line has reopened so here’s an idea, why not run a train, then another. Why is nothing still running?

[david @david96306994]

If you’re the muppet who crossed the railway in front of the train at Kents Bank crossing at #grangeoversands at 17:20 today I suggest you stay indoors. The train got delayed and then cancelled because of you causing people on board to miss connections to other places.

[david @david96306994]

@AvantiWestCoast @networkrail which idiot between you decided to shut all the men’s toilets at Crewe station bar one, that one being on the furthest platform where no passengers ever go and nowhere near any trains. The decent into lowering services to passengers continues.

[david @david96306994]

@AvantiWestCoast decision making and passenger comms at Preston right now is nothing other than a total shambles. There’s still a complete inability to deal with bad weather. Nowhere near good enough yet again.

[david @david96306994]

So there’s a train here but they’ve stopped anybody getting on and there’s zero info and staff have no idea. It’s a shambles.

[david @david96306994]

@AvantiWestCoast you need to get a grip. I got off a train at Preston as you said you’d be running an 18:18 from Preston and at 18:20 you’ve said wait. I would she stayed on then Manchester Northern service otherwise. Absolutely clueless.