David K. Johnson

Principal Analyst at Forrester Research. My purpose in life is to help companies bring technology engagement and trust back to their workforce.

[David K. Johnson @david_kjohnson]

Pretty much!

[David K. Johnson @david_kjohnson]

@511centralva My wife and I witnessed this accident and called 911. A truck slammed into the back of a car driving normally in the righthand lane. The impact sent the car careening across all 3 lanes while the truck rolled onto its side before sliding off the right side of the highway.

[David K. Johnson @david_kjohnson]

New research with my colleague @jgownder on how to make Hybris working work for the long term. https://t.co/3BQ6khMDvK

[Information Age @InformationAge]

Jeff Bezos to step down as #Amazon #CEO: What next under Andy Jassy?

https://t.co/Q6P1YuGfHX

@jmcquivey @PaulMiller @lauren_e_nelson @forrester @toddmckinnon @okta

[David K. Johnson @david_kjohnson]

Kudos to #comcast! We’d been having intermittent internet outage issues and 2 weeks ago they dispatched a tech to troubleshoot the box in our yard without us even calling. No more problems since.

[Judy Weader @JudyWeader]

New #ForresterPodcast Alert: the latest episode of #WhatItMeans features @jmcquivey, @david_kjohnson, @AHewittAnalyst, & me talking about how companies & #government adapted #EX programs in 2020. Enjoy! #EmployeeExperience #GovernmentEX

https://t.co/gHDM7T30wA

[David K. Johnson @david_kjohnson]

Thank you as well, Vishal! Always a pleasure to work with you.

[Vishal Ganeriwala @VishalG]

Cc @AHewittAnalyst @david_kjohnson you both will like this . Thanks for all your insights last year and this year on #employeeexperience and workflows

[SHRM Executive Network @SHRMExecNetwork]

Join @peakonteam, @forrester and @QinetiQ leaders for a live Q&A discussion to better understand the employee experience and the drivers behind change. Register today https://t.co/PJVPu6aKDJ! #hrps #hr #leadership #employeeengagement #employeeexperience @david_kjohnson

[David K. Johnson @david_kjohnson]

We will miss you, John.

[John Rymer @johnrrymer]

My last client conversation at @forrester was a discussion about low-code platforms. Fitting. I will miss this work but am ready for new adventures. Thanks to everyone I’ve worked with over these many years. Stay safe and be well.

[Dom Nicastro @DomNicastro]

.@david_kjohnson of @forrester does the research, and vendors @confirmit @Qualtrics @Medallia @WeAreInMoment weigh in on employee experience management tech.

[Forrester @forrester]

Don't forget — our #ForrWebinar with @david_kjohnson and @jmcquivey is tomorrow! Learn:
1️⃣ Why investments in #EX are important
2️⃣ How these dynamics impact #IT leaders and orgs

Register here: https://t.co/ZiasHZ9WDh #FutureOfWork

[Forrester @forrester]

Did you know that employee trust is worth a 6% increase in incremental revenue growth?

@david_kjohnson @jmcquivey #ForrWebinar #FutureOfWork

[David K. Johnson @david_kjohnson]

2 hour wait for grocery pickup at @Kroger in Mechanicsville tonight. We’d be happy to pay a more to have a better CX around this process.

[David K. Johnson @david_kjohnson]

The Time Has Come https://t.co/NKbjAOccnm via @Forrester - I've never been prouder to work for Forrester than I am in this moment.

[Akumina @AkuminaInc]

Did you miss last week's webinar on building a modern #EmployeeExperience? Watch it now to get a #DigitalWorkplace blueprint from featured guests Forrester’s @david_kjohnson and ING’s @JorisKok & Sander de Bruijn. https://t.co/mxCAmOUnJm

[David K. Johnson @david_kjohnson]

I just earned the 'Cheers To You! (Level 6)' badge on @untappd! https://t.co/XCiqAWQ38r

[David K. Johnson @david_kjohnson]

Wonderful experience with #unitedairlines reservations line this evening. Gary was so kind and empathetic, told me of the wonderful changes the airline has been making to improve their EX. Way to go, United!!

[David K. Johnson @david_kjohnson]

#TSA please please take action to reduce the security line at the A terminal checkpoint at Newark. Opening one of the idle lanes at peak times like this would go a long way. It’s backed up every time I fly through here.

[David K. Johnson @david_kjohnson]

My friend and colleague Craig LeClair, talking about his book: “Invisible robots in the quiet of the night” #UiPathForward Get it, Craig!