@gmail Kid got locked out of his brand new chromebook thinking the family link pin entry screen was supposed to accept his user pin. How long is my kid supposed to wait before he gets access again? I started an "appeal", but that process isn't very clear ....
@goabode The good news, the tweet generated a callback. The bad news, I couldn't understand the vm because the callers reception was trash. Its progress. As I type .. I also got an email with a plan of action! Clearly twitter is being monitored. You win this round @goabode.
@goabode I can't get anyone on the phone or to call me back from my voicemail about support issue (229273). Setup has been a disaster and I'm about to ask for a refund if someone doesn't at least start looking into my issue. I didn't pay $400 for the kit to be ignored.