@nationalexpress I would like to add seat reservation to my existing booking. Can't find booking in my account online. Found the booking in the app but no option to amend. No online chat anywhere. Now on the phone on hold for 1 hour. Ready to give up. Useless service.
Went to @BigEasyLondon at Bluewater. Waited 5 minutes at "Please wait here to be seated" sign. Staff walking past and no-one bothered to approach us. So we left and went to @TGIFridays where we were welcomed with smiles and immediate table. Delicious meal. Very happy there.
@nationalexpress Waiting at Coventry Pool Meadow for coach to London. Scheduled for 17:15, now 17:26. No information. My first coach journey. Now very impressed!
Had a birthday celebration at @BigEasyLondon (Canary Wharf) recently. A big thumbs up for it. We had an amazing time. Great place, food and atmosphere. A special thank you to Andraos (Manager on the day) who was absolutely out of this world! Thanks so much
@Daily_Express Please STOP bashing our station. West India Quay Station is NOT pointless. As mentioned, the station crosses the dock to Canary Wharf Station.
UK's 'most pointless' train station just 199 metres from its closest neighbour https://t.co/bldD1cPo1p
Disgusted by the customer service at @Halfords_uk. Bought a bike online, paid for assembly and delivery. Multiple issues now after only 4 months use. Halfords refusing to fix/replace it, putting it down to misuse by my 13 y.o. son rather than the product being cheap/unfit.
@Sonos Please scrap the terrible app and go back to the old one. It's literally unusable. I have 4500 songs in a playlist and I can't even play it in random mode! Absolutely shocking
@Sonos What's happened to the widget (Android)? What is this update for? Are there any new features? I can't see any. But Sleep Timer and the widget seem to have been taken away!
Anyone know what's going on with @Metro_Bank & why they're so selective about opening new Business Savings A/c's for customers who only want to deposit funds to take up the 4% interest offer? Anyone else been turned down for an account? Would be fascinating to know the rationale
@MetroBank_Help Despite DMs and phone conversations with @MetroBank_Help, I STILL HAVE NOT been advised whether a bank account has been opened or not for me from an application made in NOVEMBER! This is a simple Business Instant Access Savings Account. What kind of bank is this???
Wanted to open @MetroBank_Help business deposit acct as a new customer. Was told to go to branch to present docs (online appln not available, nor branch appointments). On arrival at branch, was told to wait 20-30 mins. No-one came after 33 mins. Went home. What a ridiculous bank!
It seems that after wasting hours of my time, @MetroBank_Help don't want to open a business deposit account for me for whatever reason. Fine. But why haven't they got the common courtesy to actually advise me that, rather than just leave me hanging! Terrible!!!
Attended @MetroBank_Help to open business deposit account & wasted 1 hr of my time filling in irrelevant questions. Was told that they'd get back to me that same day. After more than 8 days, still no communication!! So have opened account at @CynergyBank instead. Super efficient!
Not impressed with the @edfenergy online/app info. You can see payment history & billing history, but if you want to know the outstanding balance, you need to calculate that yourself! How ridiculous is that? Is it deliberately done so customers are confused about what they owe?