@shannonharwoody @TUIUK Absolute shower. They have no idea what they are doing. Last email said that although it doesn't show on my statement, they have taken the money. NO TUI YOU HAVEN'T! Do hope they offer some form of compensation for the inconvenience and that they haven't sorted it in two months!
@TUIUK Hi Tui. Any reasons why our direct debit due 26th December still hasn't been taken? Have been on hold on 0203 636 1862 for over 15mins. The music on hold on 0203 636 1931 hurts the quality is that bad. Web chat is not working either