David Whitfield

[David Whitfield @davidwhit82]

@VeryHelpers Your team has 'attempted' to help on numerous occasions - and failed.

[David Whitfield @davidwhit82]

@verynetwork this is a pointless tweet because, as clearly demonstrated recently by your 'customer service' team, you clearly don't care. I want you, and anybody who sees this, to know about the god awful service I've received. I've never felt so undervalued and disrespected

[David Whitfield @davidwhit82]

@VeryHelpers Absolutely not, you're entire team has been a waste of time.

[David Whitfield @davidwhit82]

@verynetwork So, I'm now £200 down and stuck with a faulty sideboard cluttering up my kitchen, that I can't do anything with. And Very clearly do not care. Shameful

[David Whitfield @davidwhit82]

@verynetwork And your 'Very helpers' are a disgrace - they don't even listen or read communications. One rep kept referring to the sideboard as a skateboard! Even though I have him the item number and description multiple times.

[David Whitfield @davidwhit82]

@VeryHelpers I've sent a DM - this needs dealing with today as I'm extremely frustrated with this ongoing situation now.

[David Whitfield @davidwhit82]

Hey Very customer service team. I am so done with this ongoing issue that I'm having. Between Very and XPD, this has been the very worst customer journey and experience that I've ever encountered. Can somebody please just help me resolve this today. Thanks
@VeryHelpers

[David Whitfield @davidwhit82]

@verynetwork I just wanted you to know, I have had the worst customer experience EVER today. Bought a sideboard, turned up faulty and poorly manufactured. Spent an age talking to a 'Very Helper' who clearly wasn't even reading my messages or responses. Awful.

[David Whitfield @davidwhit82]

@VeryHelpers Thank you, DM is sent now

[David Whitfield @davidwhit82]

@VeryHelpers I've just purchased a sideboard, which has been delivered today. I've unpacked it this afternoon ready to build, and one of the parts has arrived not drilled, so I can't build the sideboard. How can we rectify this asap please?

[David Whitfield @davidwhit82]

@VeryHelpers Hi, I'm following but can't send a DM as it says you have a closed inbox?

[David Whitfield @davidwhit82]

@financialombuds @NottmCityTS @Ed_Miliband Hi @financialombuds, I've sent you a direct message. Thanks.

[David Whitfield @davidwhit82]

Hey @Eurostar
I created this #X account simply to raise this complaint. You have taken £908 form my bank account but have not booked my trip or sent me confirmation or a reference. And nobody can call your customer care line. I'd love my money back, or confirmation of my trip.

[David Whitfield @davidwhit82]

@financialombuds @NottmCityTS @Ed_Miliband as a Doncaster MP, maybe this would interest you

[David Whitfield @davidwhit82]

@financialombuds or @NottmCityTS maybe you can assist me here?

[David Whitfield @davidwhit82]

Hey @EurostarUK I created this #X account simply to raise this complaint. You have taken £908 form my bank account but have not booked my trip or sent me confirmation or a reference. And nobody can call your customer care line. I'd love my money back, or confirmation of my trip.