@HMRCcustomers I have logged in but no messages since 12th March and it just says my reconfirmation is being considered. Are phone lines currently down?
@HMRCcustomers I’ve been trying since mid morning, the number I’ve used is 0300 123 4097. Says lines are extremely busy and calls are not being answered.
@HMRCcustomers Trying to get through to tax free childcare as my reconfirmation has not been approved (or denied) and has been like this for almost 2 weeks. How can I get advice on this when phone calls are not being answered presently?
@virginmedia I’ve phoned numerous times. I’ve been told it takes 40 days from the date of disconnection for a cheque to be issued. Phoned again yesterday (45 days later) and told it could be up to another 40 days. Or 15 days if they process it urgently. Not good enough
@virginmedia why is it taking so long for you to refund my early cancellation fee? I’ve provided proof of my new address as requested to show I cannot get Virgin media here, it was approved on 27th June!!!! £165 is a lot of money!!!