Thomas Davison

[Thomas Davison @davison_thomas]

@SamsungUK I have now dropped a DM with my order number.

[Thomas Davison @davison_thomas]

@SamsungUK your customer service is shocking. I call to cancel part of an order and then you seem to cancel the entire order. I call customer service and no one can tell me what’s going on. Whether it’s cancelled or not. 4th call now. Full of broken promises to communicate

[Thomas Davison @davison_thomas]

@SamsungUK H iFi. Yes the online shop team. I cannot see to make them understand the problem. I’ll drop a DM now.

[Thomas Davison @davison_thomas]

@adidasUK how mis lesding is this!Clearly says 30%off with discount code school. 26 colours available. But 26colours are not available for discount. Very disappointed and customer service non existent. You only find out when trying to check out.

[Thomas Davison @davison_thomas]

@jason_carl_fox could you send me a message wishing my wife lorna a happy birthday. She would be thrilled and is a massive fan.

[Thomas Davison @davison_thomas]

@ArgosHelpers It's shocking customer service. The payments are still pending. I will DM you now

[Thomas Davison @davison_thomas]

@ArgosHelpers @Argos_Online have you got systems problems. You have taken a pending payment for nearly l£400 and I have not placed any order. Fraudulent and I can't speak to anyone about it

[Thomas Davison @davison_thomas]

@ArgosHelpers This is hilarious. I have 3 pending payments from Argos for near 400 pounds. For an order haven't placed and you tell me to speak to my bank..... I already have and they say I need to speak to you as th3 fault is with you. Get someone to sort it please as this doesn't look good

[Thomas Davison @davison_thomas]

@ArgosHelpers I haven't placed an order and you have taken 3 pending payments. I have contacted my bank and they have advised to contact you reference the pending payments. It's impossivle to speak to someone and this could be a fraudulent arvos transaction and you have blocked my money

[Thomas Davison @davison_thomas]

@itvMLshow @MartinSLewis

[Thomas Davison @davison_thomas]

@ArgosHelpers @Argos_Online have you got systems problems. You have taken a pending payment for nearly l£400 and I have not placed any order. Fraudulent and I can't speak to anyone about it

[Thomas Davison @davison_thomas]

@WhirlpoolUK Please do. It's not great customer service is it and I am sure lots of people would be dismayed to think that your appliances only last 13 months... Low quality and poor customer service. Not even a number to call. Has to be via email. Joke

[Thomas Davison @davison_thomas]

@WhirlpoolUK absolutely great..... You had to replace the washing machine due to the resource scandal. Low and behold 13 months in and it breaks down and you want me to pay to repair it. Great customer care. #Which

[Whirlpool UK @WhirlpoolUK]

@davison_thomas Hello,

We can assure you that all of our appliances do comply with all domestic and European legislation on design and safety.

Thank you,

Mohsin

[Whirlpool UK @WhirlpoolUK]

@davison_thomas Hello,

Whilst I appreciate your comments, no manufacturer of electrical mechanical appliances can guarantee how long a part or product may last before a failure may occur.

Thank you,

Mohsin

[Whirlpool UK @WhirlpoolUK]

@davison_thomas Hello,

Unfortunately, even with all our quality control measures in place, there will occasionally be times when a failure occurs. Due to the above factors we cannot put a life expectancy on our appliances.

Thank you,

Mohsin

[Thomas Davison @davison_thomas]

@WhirlpoolUK failure 1 month after the 12 month warranty demands £120 call out with no guarantee to fix or pay £9.99 pcm for a year. The final offer was you can buy a new machine cheaper from us..... Not an environmentally sustainable approach.#ClimateActionBill #Sustainability #whichuk

[Thomas Davison @davison_thomas]

@WhirlpoolUK That's an absolute cop out of an answer. I know you test components. All manufacturers do. #Which

[Thomas Davison @davison_thomas]

@WhirlpoolUK I'm not saying it doesn't comply with legislation. I am saying that an appliance you had to replace because of a recall due to fire risk has failed 1 month after the guarantee.... Call me a cynic. Not like it's been over worked there are only 2 of us.... Laughable

[Thomas Davison @davison_thomas]

@WhirlpoolUK I'm not saying I want the appliance to last forever. I do expect that component parts are tested and expected to last longer than 13 months...was a Hotpoint devoted customer but this appliance shockingly obviously produced at a price point. #noquality

[Thomas Davison @davison_thomas]

@hawkwood_merc could you please send me your catalogue