@mtnug Your engineers came again and tampered with the pole we connect from, and didn't bother again to check whether all connections were intact afterwards. Now my fiber is off. This is very very frustrating. Kindly send someone to restore my service. Thank you.
@mtnug Your engineers came and tampered with the pole we connect from, but they didn't bother to check whether all connections were intact afterwards. Now my fiber is off. This is very frustrating. Kindly send someone to properly check and restore my service. Thank you.
@MTNug Your technicians tamper with our pole to fix another customer. I now have a red light and my fiber is off. Each time, my connection drops or becomes unstable. Please tell your team to check all connections before leaving the pole. Kindly address this. Thank you.
@mtnug@MTNug My fiber has been down since last Saturday (now 2nd week). One pole we tap from is very congested – that's why it's on/off. I've called 4 engineers – if one picks up, they never answer again. 125 also useless. Please urgently look into this. Thank you.