@VentraChicago I've already done that, and was told that the previous people assigned to my ticket "dropped the ball", and that they would address my existing IDs. But I never received a confirmation and never got a response to my previous email threads.
who is a human being I can speak to at @VentraChicago ? Their automated customer service is not cutting it. Why have I been waiting five months for them to do their job? Has anyone else had a terrible experience like this?
@VentraChicago who can I talk to about getting a response to emails I've been sending for the last several weeks? You stopped responding once I provided additional documentation that you said was needed to transfer money from my account. I know you're not scamming people, right?