Dawn Hewitson

Computer Scientist, Teacher Trainer, mother of four. Helping teachers and students. My views are my own. Finding fun in new ideas and learning.

[Dawn Hewitson @DawnHewitson]

@davidhobday @RAC #breakdown really interested in why #RAC appear to be unable to/cannot respond I. Less than 3 hours?

[Carl Simmons @Activ8Thinking]

Fabulous opportunity to work in a lovely part of the country with an amazing computing department here. @MrsMounsey https://t.co/HJ7BGzLa6J

[Dawn Hewitson @DawnHewitson]

For those of you who don’t know, I am severely sight impaired. Today I sat the #NCCE #Computer_Science Subject Knowledge Exam and passed first time. My confidence has been battered by various things but today I feel proud. Thank you to those who supported me!

[Dawn Hewitson @DawnHewitson]

Resolved now with help from actual store manager. Thank you @sainsburys

[Dawn Hewitson @DawnHewitson]

Then when I rang the #customer #care team was connected to the same incompetent manager who could not locate the sign or operate the till override to apply advertised discount. He hung up on me…. #customerexperience #customercare #dontcare #sainsburys

[Dawn Hewitson @DawnHewitson]

Still no resolution. @sainsburys must like this sort of behaviour from their staff

[Dawn Hewitson @DawnHewitson]

Then when I rang the #customer #care team was connected to the same incompetent manager who could not locate the sign or operate the till override to apply advertised discount. He hung up on me…. #customerexperience #customercare #dontcare #sainsburys

[Dawn Hewitson @DawnHewitson]

@sainsburys I can I did it at your Customer Care line twice. #Colne

[Dawn Hewitson @DawnHewitson]

Will not be #shopping in #sainsburys any time soon after being asked by a sales advisor to read a sign whilst carrying a white cane. Total Lack of awareness of #VI

[Dawn Hewitson @DawnHewitson]

#sainsburys #Colne #staff rely on #visually_impaired #customers to locate signs in clothing department. Then when found said sign refused to apply #advertised #discount

[Dawn Hewitson @DawnHewitson]

@BritishGas please advise your customer service department of your inability to service boilers before the end of January 2022. Very poor customer service

[Dawn Hewitson @DawnHewitson]

There were so many other very interesting and engaging topics discussed but online behaviours are of great personal interest

[Dawn Hewitson @DawnHewitson]

@ProfTomCrick fab presentation thank you for raising the issue of unkindness online.

[Dawn Hewitson @DawnHewitson]

@ProfTomCrick really interested in your thoughts regarding education/safeguarding and the cost of online aggression to our economy.

[Dawn Hewitson @DawnHewitson]

⁦@cescahewitson⁩ crossing the finish line. So so proud.

[Dawn Hewitson @DawnHewitson]

@cescahewitson @LondonMarathon @AlderHey She did it. Runner 29809 well done and thank you. #Proud_Mum

[Dawn Hewitson @DawnHewitson]

#bbcmarathon runner 29809 Frankie keep going girl we love you Mum, Dad and all the mad mob xxx

[Dawn Hewitson @DawnHewitson]

#bbcmarathon wish our amazing daughter Frankie @cescahewitson good luck. She is running for Alderney Children’s Hospital where she underwent multiple operations for a spinal and neurological conditions. #Go_Frankie

[Dawn Hewitson @DawnHewitson]

@LondonMarathon @cescahewitson proud mum cheering from the sidelines. Running for @AlderHey she has #neuro conditions including #chiari #syringomyelia and a #syrinx_cyst go 29809 we are routing for you

[Dawn Hewitson @DawnHewitson]

My amazing daughter @cescahewitson is running the #BBCMarathon raise funds for #Alderhey. #Proud_Mum runs with two incurable neurological conditions. Arnold Chiari Brain Malformation, a syrinx cyst caused syringomyelia. She’s in pain every day Runner 29809