dawsonera

Please contact either Browns Books for Students at [email protected] or Askews and Holts Library Services [email protected] for further info

[dawsonera @dawsonera]

Please contact either Browns Books for Students at [email protected] or Askews and Holts Library Services [email protected] for further information on transferring to their VLeBook services.

[dawsonera @dawsonera]

DawsonERA will be shutting down at midday today. See https://t.co/gWl0yVN6FC for more information.

[dawsonera @dawsonera]

We hope you have had a good weekend. Dawson ERA is operating well and we are not aware of any service issues.

We have an updated COVID-19 statement available now at https://t.co/kVXAXxvbHi

#ebooks #COVID__19 #libraries

[dawsonera @dawsonera]

@JamieLi10586307 Hi Jamie, We are not aware of any access issues but if you would like to DM us or email [email protected] we will be pleased to work through this with you and make sure you can get access.

[dawsonera @dawsonera]

Dawson ERA Service Update: As of 08:20 BST Virgin Media are reporting their problem as fixed (See https://t.co/xbCSzKj3FV), there are no other service issues affecting ERA this morning. #library #ebooks #virginbroadband

[dawsonera @dawsonera]

@waitmanb We support copy & paste within limits set by the publisher of the ebook. We are here to help, if this isn't working for you please DM or email [email protected] and we will be pleased to assist.

[dawsonera @dawsonera]

You can download many books from Dawson ERA to read offline, but make sure you have opened the book in Adobe Digital Editions or your preferred reader app before you disconnect from the Internet. #ebooks #virginmediadown #libraries

[dawsonera @dawsonera]

Some users are seeing intermittent outages on Dawson ERA and other services this evening. These are caused by a problem at Virgin Media. (See https://t.co/HWpnBG94zW ) We will post service updates as we receive them.
#ebooks #library

[dawsonera @dawsonera]

Users of the latest version of Adobe Digital Editions (ADE) were earlier unable to download from DawsonERA. We are pleased to report this has been resolved. The issue did not affect previous versions of ADE on MacOS, iOS, Windows or Android.

[dawsonera @dawsonera]

To complete system maintenance dawsonera will be unavailable from 11pm (GMT) on Saturday 26th January until 3am (GMT) on Sunday 27th January. We apologise for any inconvenience this may cause.

[Helmut Wagabi @HelmutWagabi]

@dawsonera You are great. Your service is awesome!

[dawsonera @dawsonera]

To complete routine maintenance dawsonera will be unavailable from 10pm BST on Saturday 27th October to 2am BST Sunday 28th October. We apologise for any inconvenience caused, but thank you for your understanding.

[dawsonera @dawsonera]

The preventative maintenance work was completed successfully within 1 hour and the service has been operational since 11pm. Thank you for your patience and understanding.

[dawsonera @dawsonera]

The era platform is now back up and running, however from 10pm until midnight tonight dawsonera will be offline whilst we conduct some preventative maintenance. Normal service will then be resumed. Apologies for the inconvenience cause, but thank you for your patience.

[dawsonera @dawsonera]

@BerKirby Hi Ber we’ll know more at 7pm and hope to be able to report good news, but I can’t tell you anymore at the moment. Really sorry for the inconvenience.

[dawsonera @dawsonera]

Following our earlier tweet regarding technical interruptions with dawsonera, our engineers are working on a series of corrective action and a further update will be provided at 7pm. We apologise for the inconvenience this has caused

[dawsonera @dawsonera]

@kane_99 Hi Kane our team are working on it and we’re hoping it will be back online very soon, but I’m afraid I don’t have an exact time. We’ll tweet you as soon as it’s resolved. Really sorry for the inconvenience.

[dawsonera @dawsonera]

We are experiencing intermittent technical interruptions to dawsonera and we are working to resolve them. Apologies for any inconvenience.

[dawsonera @dawsonera]

@Nickholdsworth3 We’re working on it Nick, we’ll tweet you back as soon as we have an update. Sorry for the inconvenience, we hope to have it resolved shortly.

[dawsonera @dawsonera]

@Igmin_IQss Our technical team are working on it. We’ll let you know as soon as the issue is resolved. Apologies for any inconvenience.