Paid for a brand-new Moto Edge 70 Fusion, got an out-of-the-box hardware defect. @MotorolaIndia’s solution? Open it up, swap the motherboard, change the IMEI, and make me keep a repaired phone! Unacceptable. I want a replacement or refund. @consumerforum_#ConsumerRights
Disappointed with @MotorolaIndia Bought a new Moto Edge 70 Fusion on 31 May, delivered 1 June. Had a severe Bluetooth hardware defect OUT OF THE BOX. Instead of replacing it, Moto Service Centre opened it up & replaced the motherboard, changing my IMEI.
#motorola#edge70fusion
@motorolaindia zero response from @MotorolaIndia after emailing their grievance cell [email protected]. Brand new Moto Edge 70 Fusion had an out-of-the-box hardware defect, motherboard got swapped, IMEI changed. Great customer relationship! Case: SOIN0969002607080001.
Paid for a brand-new Moto Edge 70 Fusion, got an out-of-the-box hardware defect. @MotorolaIndia’s solution? Open it up, swap the motherboard, change the IMEI, and make me keep a repaired phone! Unacceptable. I want a replacement or refund. @consumerforum_#ConsumerRights
Disappointed with @MotorolaIndia Bought a new Moto Edge 70 Fusion on 31 May, delivered 1 June. Had a severe Bluetooth hardware defect OUT OF THE BOX. Instead of replacing it, Moto Service Centre opened it up & replaced the motherboard, changing my IMEI.
#motorola#edge70fusion
@airtelindia Highly disappointed with the service provided to NRIs. Lost my sim and no formal procedure to get a new one. Following up from last 2 weeks. No reply. Don't know what to do. No assistance from @airtelindia 😡