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@hotelscomhelp This is exactly the problem! There is no itinerary number I got a message saying to contact you if I don't get email confirmation. Anyway I ended up booking with stayforlong who were much cheaper.

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@hotelscomhelp hi. Why do you make it so impossible to contact you? Your chat is the most frustrating thing ever! How can I give a confirmation no if I can't make the booking! So much for being a gold member!

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@IanJAikman yes sure

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@FlySWISS That's the problem. There was no reference or acknowledgement?

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@FlySWISS hi. I made a claim for damaged luggage almost a month ago but have had no reply or even acknowledgement. Can you look in to this?

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@FlySWISS No there wasn't a schedule change and thanks for clarifying! Would have been good if your agent had told me this first time

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Hi @FlySWISS flying to Marsa Alam from LHR with a 36 hour transit in Zurich. Do u provide transit hotel? Your cust serv agent said to check at transit desk but couldn't guarantee it which wasn't very helpful!

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Hi @airarabiagroup your check in person at LGW needs some basic customer service training! No greeting, no smile, very miserable! Didn't even apologise for the fact my mobile boarding pass was wrong and I had to wait an hour!

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Hi @LloydsBank just to say I got the run around from your staff at the Isle of Man call centre, giving me completely duff information! Thankfully Roza & Kieran at Camden branch gave outstanding service and sorted it with no fuss!

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@tescobankhelp Hi. I am about to take out a new buildings insurance policy & wanted to know are the solar panels on my house covered?

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Hi @Shell_Recharge any idea when EV at Portland Rd SE25 will be switched on? Been "waiting 2 power up" for several months! Or switch previous 1 back on?

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Hi @Poundland . A vulnerable customer was detained & falsely accused of theft at your Penge store by rude and agressive staff - who do I contact pls? Store line constantly engaged.

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Hi @FreeNow_UK do u actually have any drivers? 4 times now tried ordering but never any cars available!! Why give promo if it's impossible to use!!

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Hi @johnlewishelp almost 3 weeks now without broadband & fed up with buck passing to btopenreach and shoddy service - why is it so difficult!??

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Hi @YodelOnline just had ur rude driver pull up on my driveway causing damage as he left! Can you look in to this?

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Hi @dhlexpressuk been waiting for delivery since Thursday but still no sign! Tracking rubbish keeps saying delay and no way of speaking to someone! Any ideas???

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Hi @curryspcworld y have click and collect if u have to wait 15min in the q at cust services? Isn't it meant to be quicker?

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Hi @Wickes . Y advertise decking offers, take payment, send order confirmation, make customer wait in 8-6 if items are out of stock? Shockingly rubbish service!

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Hi @YodelOnline how can I be delivery 43 of 123 since this AM? Y give tracking option if it never updates? Absolutely rubbish!

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Hi @Uber_BD if your driver cancels a trip on ME then how can you charge me a cancellation fee? Bit dodgy, no?