D B Raju Ph.D

Helping business leaders cut short their learning curve #LeadershipCoach #CEOcoach #ExecutiveCoaching

[D B Raju Ph.D @dbraju]

@ashok Chugh
@LGIndia

[D B Raju Ph.D @dbraju]

My complaint on LG TV ref:RNA260831003505
Made many calls but no action so far.Frustrating!

[D B Raju Ph.D @dbraju]

Croma
I bought an expensive LG TV from @_Croma, Sharat City Mall, Hyderabad about 7 months ago. I went there yesterday for service.They disowned the responsibility for service.The behaviour of front end sales personnel and sales manager was very unprofessional.

[D B Raju Ph.D @dbraju]

Hello @ACTFibernet
My ACT Internet is down since 3 days. Ticket no:
SR10177515672559. Not attended in spite of repeated reminders. Very unresponsive.

[D B Raju Ph.D @dbraju]

@ACTFibernet
My ACT Internet is down since 3 days. Ticket no:
SR10177515672559. Not attended in spite of repeated reminders. Very unresponsive.

[D B Raju Ph.D @dbraju]

Hello @ACTFibernet
Very prompt service. My problem resolved satisfactorily.

[D B Raju Ph.D @dbraju]

@shreyas Great.

[D B Raju Ph.D @dbraju]

@RajeevthePawar @rashtrapatibhvn How can she be seated when presenting the award ?
She is seated afterwards. See the other pictures.

[D B Raju Ph.D @dbraju]

@shreyas I am just delighted to go thro' reactions from May cohort. Fantastic. Congratulations.

[D B Raju Ph.D @dbraju]

I had complained about Eureka Forbes water purifier quality more than three weeks ago. No action taken by company inspite of AMC and several follow ups. Company is totally unconcerned about customer service. I got fed up and replaced Eureka Forbes product by Kent RO purifier.

[D B Raju Ph.D @dbraju]

No action taken to repair the water purifier. What has gone wrong with eureka forbes ?https://t.co/HVQ69ztOOW

[D B Raju Ph.D @dbraju]

@EurekaForbes it has been more than two weeks since we complained about a malfunctioning water purifier. So far it hasn’t been repaired despite AMC and several reminders. Eureka Forbes is so unconcerned about its customers!

[D B Raju Ph.D @dbraju]

How true ! Managers very rarely give such candid feedback. You either have to make out from the indirect hints they drop or have guts to seek the feedback from your manager.

[Shreyas Doshi @shreyas]

One of the most important pieces of feedback you can get from your manager is *how you are perceived* by folks in a position of power within your org. It plays such an important role in how you are reviewed, promoted, compensated and yet a candid discussion of this topic is rare.

[D B Raju Ph.D @dbraju]

Great perspective.

[Shreyas Doshi @shreyas]

What seems to be going on with the Twitter product lately is too much Project Thinking and too little Product Thinking

[D B Raju Ph.D @dbraju]

All our practices have a scientific background, but we have lost sight of them.

[Anu Satheesh 🇮🇳 @AnuSatheesh5]

This is the reason why we put Kolam using rice flour....
Birds & insects will not be hungry. Our ancestors have wonderful thoughts..

[D B Raju Ph.D @dbraju]

Swami Vivekananda has explained all such practices of Hindus in his books.Probably he was the first one to do so in modern times.

[Kumar @againstCronyC]

@AnuSatheesh5 That’s the fault of Hindu Ancestors 4not giving correct reason4each tradition

Instead they scold kids if they question as2why they have2do certain traditions

In 21st century if others discover something new,our confused Hindu parents will say we have been doing that since ages

[D B Raju Ph.D @dbraju]

@AnuSatheesh5 We often ignore such traditions. But each of them had a good purpose behind them.

[D B Raju Ph.D @dbraju]

I found in my career that this is what distinguishes great leaders from others.

[Shreyas Doshi @shreyas]

Most people need to see results before they can assess the quality of the work. That’s fine, but later on in your career, you need to get good at accurately assessing decision quality & execution quality in real-time. Some never get there. That can be your competitive advantage.

[D B Raju Ph.D @dbraju]

How Profound !

[Shreyas Doshi @shreyas]

A thread with 7 high value ideas & habits that took me more than a decade of my career (and dozens of costly mistakes) to learn:

[D B Raju Ph.D @dbraju]

The essential principles of leadership:

[Shreyas Doshi @shreyas]

Facts leaders must accept sooner or later

1) People aren’t exactly like you

2) No one can read your mind

3) So clarify & repeat-repeat-repeat

4) You can’t force people to change

5) You can listen better

6) And thank people more often

I stubbornly resisted this. Don’t be me