Digital Commerce 360

Global leader in #retail and #B2B ecommerce research and media with over 20 years of experience in #ecommerce reporting.

[Digital Commerce 360 @DC360_Official]

Retail Chains don't offer curbside pickup as much as they used to — but those that do have a big reason to keep it.

Here's how their conversion rates compare with those of their competitors:

[Digital Commerce 360 @DC360_Official]

https://t.co/pWguGrARLW To shoppers, delivery is part of your brand—even when a third party handles it. @bizrateinsights’ latest blog + CX scorecard show how last-mile visibility and customer feedback can reduce friction, improve post-purchase CX, and strengthen loyalty.

[Digital Commerce 360 @DC360_Official]

Read the full article here: https://t.co/zWF0HDMwaN

[Digital Commerce 360 @DC360_Official]

Chewy's CEO has been open about where AI is already saving the most time at its pet-health clinics.

Ultimately, its plans go further under two teams tasked with making agentic AI work for Chewy in specific ways.

Here's what we know:

[Digital Commerce 360 @DC360_Official]

Home Depot wants to sweeten reward offerings for its Pro Xtra customers.

The company is bringing in partners 7-Eleven, Jimmy John’s, Tecovas and Rosie’s AI Answering Service to make that happen: https://t.co/1l3pS5Fnly

[Digital Commerce 360 @DC360_Official]

https://t.co/1CLWBDaJ0K Shoppers are ready to buy from new brands, but only when trust signals are clear. New @bizrateinsights research reveals what builds confidence and what breaks trust in first-time purchases. Download the insights now.
@bizrateinsights

[Digital Commerce 360 @DC360_Official]

Milani Cosmetics isn't new to ecommerce, but it made a big bet in launching a new mascara on TikTok Shop.

The company, which ranks No. 1568 in Digital Commerce 360's Top 2000 Database, exceeded its own goal by 250%: https://t.co/KlfKRuvGh6

[Digital Commerce 360 @DC360_Official]

https://t.co/JRMxT0Jzaq much can your website learn from a single pause, scroll, or click? More than you think. Discover Personalizing the Moment: From Static to Living and learn how real-time personalization helps decode in-session intent and drive conversions. @ABTasty

[Digital Commerce 360 @DC360_Official]

Cotopaxi made some important decisions about where it did not want to invest in omnichannel efforts.

Here's what the brand's co-founder had to say: https://t.co/N2Onef0XFG

[Digital Commerce 360 @DC360_Official]

See the conversation in its entirety here: https://t.co/CZ5HuLCrEf

[Digital Commerce 360 @DC360_Official]

What happens in ecommerce if your data isn't ready for AI?

In our June 25 webinar, "How to Optimize Data for Agentic Commerce: Preparing Your Ecommerce System for AI," Eoin Greene, CTO at @eswglobal, shared his thoughts:

[Digital Commerce 360 @DC360_Official]

Amazon Prime Day saw $26.4 billion in U.S. ecommerce sales this year, according to Adobe Analytics.

So how does that stack up against Thanksgiving, Black Friday and Cyber Monday in 2025? Here's some context: https://t.co/z6Bj20hMLp

[Digital Commerce 360 @DC360_Official]

To see the full conversation, access the webinar here: https://t.co/CZ5HuLCrEf

[Digital Commerce 360 @DC360_Official]

What should online retailers know before handing data systems over to AI? We asked at our June 25 webinar, "How to Optimize Data for Agentic Commerce: Preparing Your Ecommerce System for AI."

Here, Robert Stanley, senior director, special projects at @melissadata, offers advice:

[Digital Commerce 360 @DC360_Official]

To see the larger conversation from our June 25, 2026, webinar, "How to Optimize Data for Agentic Commerce: Preparing Your Ecommerce System for AI," access the video here: https://t.co/CZ5HuLCrEf

[Digital Commerce 360 @DC360_Official]

Can online retailers' decisions about how they use AI and data impact shoppers' choices?

Our new survey with Bizrate Insights offered some answers:

[Digital Commerce 360 @DC360_Official]

https://t.co/SP2RgUOH0V Your AI plans are only as strong as your ecommerce data. Join us Jun 25 • 2 pm ET for How to Optimize Data for Agentic Commerce.
Learn how to fix fragmented catalogs, cut migration risk, and build an AI‑ready data foundation. Save your seat.

[Digital Commerce 360 @DC360_Official]

All of this data and more can be found in the 2026 edition of the Top 1000 Report: https://t.co/oPMzZzqEdo

[Digital Commerce 360 @DC360_Official]

We had a great discussion on stage at SubSummit about subscription models and what it takes to scale operations:

[Digital Commerce 360 @DC360_Official]

10 of the most important ecommerce trends we're tracking in 2026: https://t.co/noahUsOOFa

[Digital Commerce 360 @DC360_Official]

Target Circle Deal Days 2026: https://t.co/nzsqAONtxU

[Digital Commerce 360 @DC360_Official]

Amazon Prime Day, Walmart Deals and Target Circle Deal Days look different on the calendar this year. Here's what's going on:

[Digital Commerce 360 @DC360_Official]

Walmart Deals 2026: https://t.co/jSp52g5GZd