@giffgaff... Two days of no signal in Eastbourne area. What's going on? Same for some family/friends. Tried reset, โ mode, ๐ถ selection, all sorts.
@ACrispix @eDreams I would not hold your breath mate. I'm 13 months of DMing with eDreams and nothing. Just pure delay tactics... 5 x DM replies all trying to delay and deflect and not one giving me any idea of time line or plan of refund. Shambles. Help @BBCWatchdog
@jonesy23@meganhall097 Just constantly fobbed off at my end. 13 months and counting... Vague statements... Backlogs... Contact travel agent... In the coming months... All lip service and delay tactics...
@MariamSarfraz1@ThaiAirways @ThaiAirwaysUK Exactly same situation for me. Cancelled in April 2020 and still nothing. DM conversation has gotten me absolutely nowhere. Angry doesn't cover it.
@eDreams Seriously? You're going to copy n paste the exact message again??
This is the worst costumer service I've ever experienced. Absolutely woeful. Should be ashamed of youesekfves.
@eDreams Can I have an update on this please??
Now 12 months. A year. You have my hard earned cash. And cancelled the service I paid you to provide.
Please process my refund. DM'd also.
@BBCWatchdog@FoxNikkiFox@Mattallwright@BBCTheOneShow@eDreams Still nothing from @eDreams.
Almost a year - no refund, and no truth. I'd rather they just said - 'look, you're not getting your money'. Or, 'It will take a year'. Its incredibly stressful and draining chasing this every 2-3 weeks. Help!
@BBCWatchdog@FoxNikkiFox@Mattallwright@BBCTheOneShow@eDreams needs the spotlight shone on it. No refunds being sent to load of people with cancelled flights/holidays. We've been waiting almost a year for refund of over 1k. Continuous deflection and lies from eDreams. Please help us all!