D’CENT SUPPORT

Safeguard Your Crypto Journey with D'CENT Wallet

[D’CENT SUPPORT @DcentAssistCS]

@takashieikichi 你好，回复你的收件箱📨

[D’CENT SUPPORT @DcentAssistCS]

@takashieikichi 您好👋我们很遗憾听到您关于交换的体验——您是否尝试过更新设备固件？ 我们感谢您抽出时间分享这个。 请随时关注我们，以便我们立即审查您的问题。

[D’CENT SUPPORT @DcentAssistCS]

@rrutledge62 These often appear due to common blockchain activity like failed send attempts, scanner bots probing addresses, or minor display artifacts in transaction history rather than active hacks—especially since no value was transferred. We’d suggest you sync your device to prevent risks

[D’CENT SUPPORT @DcentAssistCS]

@rrutledge62 Hello Randy 👋 The “unauthorized transaction attempts” you’re seeing are almost certainly external blockchain activity or failed/spam attempts that never reached signing. These often appear in the activity or notification log but do not indicate a compromise of your funds.

[D’CENT SUPPORT @DcentAssistCS]

@Dman_Fireman Hello 👋 each deposit is a standalone vault with its own fixed 40-day lock period and maturity date; additional deposits do not affect prior ones. We’d suggest you Check the UI for individual unlock dates per position.

[D’CENT SUPPORT @DcentAssistCS]

@seattlebest2 Hello👋We’re sorry to hear about your experience while trying to send BTC— Have you tried updating your device firmware? We appreciate you taking the time to share this. Feel free to follow us so we can review your issue immediately.

[D’CENT SUPPORT @DcentAssistCS]

@TCrB589 $XMR is currently supported, all you need to do is manually integrate the token access.

[D’CENT SUPPORT @DcentAssistCS]

@LuciaRoseBarros No. The migration of $EWT to the ERC-20 version is currently supported on the device. All you need to do is manually sync your device to enable the access. Follow us for more information on how to do that.

[D’CENT SUPPORT @DcentAssistCS]

@Steve0714154811 Hello 👋 Thanks for flagging this, please send us your order number, tracking details, and a photo of the package contents so our team can investigate the mix-up and arrange a correct replacement. We value your feedback on improving our service.

[D’CENT SUPPORT @DcentAssistCS]

@itsmejkb66 Thanks for your interest in our Wallet—we appreciate you considering us as an alternative for secure self-custody. We current support native tokens, check our site for any current promotions or bundle deals; we also offer flexible payment options through partners.

[D’CENT SUPPORT @DcentAssistCS]

@MarshallStark15 Hello Yes we currently support DUAL staking, all you need to do is manually sync your device to integrate the access. Follow us for more information on how to do that.

[D’CENT SUPPORT @DcentAssistCS]

@tierra_hombre This “YFIBALANCER” detection is likely due to a temporary mainnet API sync issue, and the built-in warning correctly flags it as unlisted — we strongly recommend not adding it, as it could be a scam airdrop or malicious token. Follow us for instructions on how to remove the token

[D’CENT SUPPORT @DcentAssistCS]

@d3br34k5 You should get it for a perfect match!

[D’CENT SUPPORT @DcentAssistCS]

@cane248 Get the blue one too! 😁

[D’CENT SUPPORT @DcentAssistCS]

@dream_xrp The current metallic blue edition uses premium aluminum alloy for its sleek finish and solid protection. Would love to hear more on what appeals to you about carbon fiber.

[D’CENT SUPPORT @DcentAssistCS]

@itsmejkb66 We’d definitely love to have you on Board! 👋

[D’CENT SUPPORT @DcentAssistCS]

@arg36970 Yes definitely Alice! 👋

[D’CENT SUPPORT @DcentAssistCS]

@OneLove Definitely!

[D’CENT SUPPORT @DcentAssistCS]

@tweezysass Glad to have you on board! Which colour did you order? 👋

[D’CENT SUPPORT @DcentAssistCS]

@Knightshift10 Yes definitely!