D'CENT Technical-Assistance

Official D'CENT Wallet Support Page. Beyond storage. A secure biometric wallet for self-custody and smarter crypto management.

[D'CENT Technical-Assistance @DcentSecureChat]

Self-custody shouldn’t be complicated.

You keep the keys, D’CENT helps you protect them with confidence.🫡

[D'CENT Technical-Assistance @DcentSecureChat]

@FR0LFER Please know that this is not the experience we want you to have with our services. We ask for your patience and request you send a direct message, and we’ll resolve this immediately. Thanks! @FR0LFER

[D'CENT Technical-Assistance @DcentSecureChat]

@0xSonamiKR Hello 👋 have you done that yet ?

[D'CENT Technical-Assistance @DcentSecureChat]

Thanks for your patience. Reward distributions are currently being finalized and will be announced once verification is complete. Did you participate through the NXT campaign directly? @0xSonamiKR

[Chang Minye @0xSonamiKR]

@DCENTWALLETS @FlareNetworks Amazing! The @FlareNetworks x D'CENT campaign seems to have brought a lot of new users to XPR. By the way, the NXT campaign ended over 2 weeks ago. Since tomorrow is June 2nd, is that when rewards will be distributed?

[D'CENT Technical-Assistance @DcentSecureChat]

@0xSonamiKR Thanks for your patience. Reward distributions are currently being finalized and will be announced once verification is complete. Did you participate through the NXT campaign directly?

[D'CENT Technical-Assistance @DcentSecureChat]

@silvrdome Please check your inbox—we’ve just sent you a DM regarding your issue. Can you confirm you got it?

[D'CENT Technical-Assistance @DcentSecureChat]

@silvrdome Were you holding XRP during the snapshot period, and roughly how much? 👀 You can follow back and send us a DM so we can explain better on how to go about it.@silvrdome

[D'CENT Technical-Assistance @DcentSecureChat]

@silvrdome The exact XRP-NIGHT airdrop ratio depends on the final eligible XRP pool and snapshot allocation, Can you share how much XRP you had at the snapshot and whether it was held through the XRP Alliance campaign? 👀@silvrdome

[D'CENT Technical-Assistance @DcentSecureChat]

Hello 👋 We understand the frustration. Your purchase and participation are still being tracked. Did you receive any confirmation email or campaign status update after participating?

[JT @John18725493981]

@DCENTWALLETS I went to wallet. Where to find this portal you speak of.

[D'CENT Technical-Assistance @DcentSecureChat]

@FR0LFER Hello 👋that’s definitely concerning , Do you still have the transaction hash so we can review what happened?

[D'CENT Technical-Assistance @DcentSecureChat]

Hello @FR0LFER 👋that’s definitely concerning , Do you still have the transaction hash so we can review what happened?

[Frolfer @FR0LFER]

@DCENTWALLETS @FlareNetworks Swapping in your app made me loose 50k flare….

[D'CENT Technical-Assistance @DcentSecureChat]

Did the tokens disappear completely or just the staking/yield section? And what app version are you using? @Jacob16Roy

[Roynow122 @Jacob16Roy]

@DCENTWALLETS @DCENTWALLETS I noticed Soil and Squid not within the wallet today, any particular reason for that?

[Mr6_Foot_5 @Lilgucci2]

@SMQKEDQG @DCENTWALLETS Aye fam I’m trying to figure out how to yield my XRP n dcent

[D'CENT Technical-Assistance @DcentSecureChat]

@Lilgucci2 If your XRP is in D’CENT, you can’t earn native yield directly on XRP; you’d typically need to bridge, lend, or use wrapped XRP in a DeFi protocol, which adds additional risk.
Are you looking for the safest option or the highest yield? @lilgucci2

[D'CENT Technical-Assistance @DcentSecureChat]

Hello 👋 You can now stake flare directly on the app. Are you using the biometric wallet or app wallet ?

[POPO-1-9 @popo_163090]

@DCENTWALLETS @FlareNetworks When will Flare staking become available?

[D'CENT Technical-Assistance @DcentSecureChat]

Hello @KGibbs20188 Xaman is a solid self-custody option, but for long-term storage a hardware wallet like Dcent is still recommended. Do you still have access to your D’CENT app?

[D'CENT Technical-Assistance @DcentSecureChat]

@YoAdria07237640 What version of the app are you currently running ?@YoAdria07237640

[D'CENT Technical-Assistance @DcentSecureChat]

@YoAdria07237640 Hello Adrian, Are you using the biometric wallet or app wallet ?@YoAdria07237640

[D'CENT Technical-Assistance @DcentSecureChat]

Hello @GarageGym101 Tax treatment depends on your jurisdiction, so we can’t provide tax advice. As for FLR, keeping a small amount in your wallet for network fees is generally recommended. Which jurisdiction are you filing taxes in?

[GG123 @GarageGym101]

@DCENTWALLETS @FlareNetworks So there's no disposal or taxable event with this? Do you need to hold flr in your wallet too?

[D'CENT Technical-Assistance @DcentSecureChat]

@InvestorCartel If your wallet is already set up, the reward may still be pending verification and distribution. Did you purchase before the campaign deadline and complete the initial wallet sync?@InvestorCartel

[D'CENT Technical-Assistance @DcentSecureChat]

@GarageGym101 Hello 👋

Tax treatment can vary by jurisdiction, And yes, keeping a small amount of FLR for network/gas interactions is generally recommended depending on the vault activity you’re using.Are you on iOS or Android ?