Lucía Ruiz López

Marketing | Events | Digital Innovation
Head of Marketing @EuroFinance & @News_CPI part of @TheEconomist

[Lucía Ruiz López @deSedda]

@virginmedia 1month with virgin paying for 600mb speed and getting this. Calling every other day, upgraded to 1G, new router and booster and still this. What kind of fiber is this?
P.S- Posting from my phone because I can’t access Twitter on my laptop!

[Lucía Ruiz López @deSedda]

@Ocado @paulmaidment Can I please have my order? It should have arrived 30 min ago

[Lucía Ruiz López @deSedda]

@Ocado hi, it’s now 20 min late and I need to go to work. What do i do? My order was supposed to arrive 20 min ago as the latest.

[Ibon Perez @IbonPerezTV]

En Italia, la población en cuarentena está cantando y bailando desde sus balcones y ventanas.
Se han citado a las 18.00h para hacer música. Bonita iniciativa.
Ojalá el #coronavirus saque nuestra humanidad y no lo peor de nosotros. Seamos empáticos. Pensemos en los demás.

[Lucía Ruiz López @deSedda]

@Ocado hiya, my order was supposed to arrive between 10&11 and I’m still waiting. How do I know if it’s coming?

[Lucía Ruiz López @deSedda]

@Iam_JKNeo Same

[Lucía Ruiz López @deSedda]

@WhatsApp I can’t send pics on whatsapp. Are you having connectivity issues?

[Lucía Ruiz López @deSedda]

@ASOS_HeretoHelp Hi, I’ve sent a DM with all the details and still haven’t heard back. Please lmk. Thanks

[Lucía Ruiz López @deSedda]

@ASOS_HeretoHelp hiya, I placed an order on Friday and I don’t have any confirmation emails from it and I pay next day. On the app says is been sent? I placed one yesterday and delivery is tomorrow. Where’s the one from Friday? Can you help me please? Thx 🙏

[Lucía Ruiz López @deSedda]

@ASOS_HeretoHelp It arrived on Monday and I pay for next day delivery. Why did this order get placed on to a courier that doesn't deliver on Sunday?Surely there's a way you don't send orders with Hermes on Saturday when they're for next day delivery. Just some feedback for your ecommerce team.thx

[Lucía Ruiz López @deSedda]

@ASOS_HeretoHelp My order should be delivered today (I'm flying tomorrow) but the tracking says it's with Hermes on the local depot and not out for delivery. How do I get it today?

[Lucía Ruiz López @deSedda]

@MAECgob La pagina para solicitud de voto para residentes en el extranjero no carga. Se ha caido el servidor? El plazo es hasta el 30, ayuda por favor, no quiero quedarme sin votar! Gracias

[Lucía Ruiz López @deSedda]

@NineWest I’m trying to place an order and the website doesn’t recognize the shipping address so doesn’t let me pay. Can you help?

[Lucía Ruiz López @deSedda]

@AXS_UK @natashapergl @spicegirls @wembleystadium this is a bit of a joke, I've been 45 minutes in the queue and clicked on the friday link straight away and it's all sold out?

[Lucía Ruiz López @deSedda]

@AXS_UK @spicegirls @wembleystadium BU how is it possible, I was in the queue for Saturday and the message came up and clicked and went in automatically...

[Lucía Ruiz López @deSedda]

@EntEurope Trying to subscribe to your magazine but the link on your website is broken :(

[ExchangeWire @exchangewire]

Shopping On the Go & the Future of the Store https://t.co/hfhT7HVf7X @deSedda @ir_conf @retailtech_news

[IRX @etailexpo]

And it's a wrap! Thanks everyone for an amazing event from the IRX Team. See you all next year! #IRX18

[IRX @etailexpo]

We love a show build... #IRX18 is taking shape! Looking forward to welcoming you all tomorrow!