My friend is about to lose her @Instagram account forever due to a confirmed technical "lizard" bug. 🦎
The automated support loop is stuck and her right to challenge expires in 3 weeks. We need a human at @Meta@MetaNewsroom to take a look!
My friend is about to lose her @Instagram account forever due to a confirmed technical "lizard" bug. 🦎
The automated support loop is stuck and her right to challenge expires in 3 weeks. We need a human at @Meta@MetaNewsroom to take a look!
Since @Instagram & @mosseri provide ZERO path to a human, we will be taking these steps:
🚩 Filing with the @FTC
🚩 Reporting to the State AG
🚩 Escalating to @OversightBoard
Stop letting broken algorithms play judge and jury for families. #MetaBan#AIError#LizardBug
Face blurred for privacy. Meta’s AI is falsely accusing a parent because it can’t tell a lizard’s tail from a violation. @WJZ@MikeHellgren — here is another "Lizard Bug" victim. @TaylorLorenz@CaseyNewton — how many families are being digitally erased by a glitch?
Hey @OversightBoard@MetaNewsroom@InstagramComms — your AI is out of control. A 10-yr-old account was PERMANENTLY banned for "Child Exploitation" over a family photo of a LIZARD. 🦎
We’ve tried #MetaVerified, but support is a brick wall. We need a HUMAN review.
Since @Instagram & @mosseri provide ZERO path to a human, we will be taking these steps:
🚩 Filing with the @FTC
🚩 Reporting to the State AG
🚩 Escalating to @OversightBoard
Stop letting broken algorithms play judge and jury for families. #MetaBan#AIError#LizardBug
Hey @OversightBoard@MetaNewsroom@InstagramComms — your AI is out of control. A 10-yr-old account was PERMANENTLY banned for "Child Exploitation" over a family photo of a LIZARD. 🦎
We’ve tried #MetaVerified, but support is a brick wall. We need a HUMAN review.
Face blurred for privacy. Meta’s AI is falsely accusing a parent because it can’t tell a lizard’s tail from a violation. @WJZ@MikeHellgren — here is another "Lizard Bug" victim. @TaylorLorenz@CaseyNewton — how many families are being digitally erased by a glitch?