Bisi

IT Manager/Broadcast Engineer.... Everything Join

[Bisi @debisius]

@instablog9ja This is 100% AI. It is very simple to notice - see his foot and notice how the dough spread out evenly.

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@FOBroadband It looks so nice. How much is this?

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@twizzytwirlz So the first time you will twist, after 22years, na RAM RAM RAM. Weldone.

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@ConsumersNCC @FiberOne_help @FOBroadband @NgComCommission Thanks @ConsumersNCC

[Bisi @debisius]

@FOBroadband tired of ur network. Last month I've no internet for over 10days before it's resolved. No compensation for days lost. This month, no Internet since last week Wednesday till now. Tired wasting my airtime on customer care @FiberOne_help @NgComCommission @ConsumersNCC

[Bisi @debisius]

@ConsumersNCC @FiberOne_help @FOBroadband @NgComCommission Yes. It was resolved.

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@FOBroadband @FiberOne_help @NgComCommission @ConsumersNCC So if a neighbour hadn’t somehow forced in your tech guy, maybe by begging, & his modem issue wasn’t related to mine, I would still be stuck calling customer care endlessly for a resolution. Was called yesterday, after almost 2weeks of complaints, to resend my modem pic, imagine!

[Bisi @debisius]

@FOBroadband @FiberOne_help @NgComCommission @ConsumersNCC I don’t understand how an organization can keep claiming they’re resolving an issue for almost 2weeks, while repeatedly dismissing it as a “minor issue” that can supposedly be fixed remotely because of company policy. It shows a complete lack of urgency, accountability, & regard.

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@FiberOne_help @FOBroadband @NgComCommission @ConsumersNCC You are not regretting any inconvenience. Your customer care said your tech guys can't come to resolve it. This is like 2 weeks. They have asked all the questions in the world. I had sent the modem details pictures. I will soon throw the useless modem away.

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@FiberOne_help @FOBroadband @NgComCommission @ConsumersNCC It is not working. I responded to your DM. April issue was frustrating before it was resolved. Lost like 2weeks you guys. I renewed another on the 19th of last month. Today is 7th of May, I'm still battling network issue. Very terrible experience.

[Bisi @debisius]

@FiberOne_help @FOBroadband @NgComCommission @ConsumersNCC Just to let you know that your team are not resolving anything. They are remotely merry-go-rounding the issue. Firstly, you don't have technical team. You only have customer care that receives calls and doesn’t have full knowledge of the solution.

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@FiberOne_help @FOBroadband @NgComCommission @ConsumersNCC That has been done both at my end and numerous times at your end too, still no result. This is like the 6th day without no service rendered, not counting other days. Check with your team and find a solution

[Bisi @debisius]

@FiberOne_help @FOBroadband @NgComCommission @ConsumersNCC How many times will I DM you my ID? I did at the first request. You promised an engineer will come and check my modem, till now no one. You just keep freezing and unfreezing with no solution

[Bisi @debisius]

@FiberOne_help @FOBroadband @NgComCommission @ConsumersNCC Responded to in what sense? Does responding by replying my message mean solving the issue? I can't still browse. The Internet is not still working.

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@FiberOne_help @FOBroadband @NgComCommission @ConsumersNCC I have DMed you the detail. I am waiting...

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@craigbrockie Please, can some with peptic ulcer practice this too? Worse still, if I don't eat for some a particular time frame, I end up having headache.

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@Adam_DelDuca Go

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@MTNNG is there any reason the Broadband (Hynetflex bundle) is having only CAPPED tatiff plan? There is no UNLIMITED plan on all your platform