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@SwiggyCares@SwiggyInstamart You want me to eat cakes with bugs which I found on the order, for this you don’t refund or replace, you just report to the vendor that’s it!
This is resolution I received on my recent order from #swiggyinstamart
This is unacceptable!!
@SwiggyCares Please see the bug from the cakes which I ordered. This is quality they are maintaining!!
I urge everyone not to order anything from #SwiggyInstamart@SwiggyInstamart
@SwiggyCares This is the order id #209064073813115
I didn’t get any help from your team on the refund part.
You want us to eat the cake with free bugs !!!
@ZeptoNow Worst customer support experience, selling products on platform without proper testing and quality check.
Why should someone keep a faulty product which is of no use!
Unsatisfied with the resolution.
@SwiggyCares That’s not the answer I was looking for!
Your agent has agreed to refund the additional amount, however he did mention that he got some issues and ask us to send out email, hope you can see the conversation between us and your agent!
@Swiggy Entire order is different, however they are unable to refund the amount, even after explaining it to the agent on the chat they are asking again to write an email to customer care for resolution!
Waste of customer time without any resolution!
#swiggycustomercare#worst
@SwiggyCares Was the refund full or partial?
The entire order was different!
Already sent out an email as well to your support team.
Please call me for further information, can’t explain again on this platform!!