@frido_care order number MF0222502075. I requested for support on whatsapp. Your team gave a quick missed call and replied "we are trying to reach you but unable to". Where do I reach out for proper support? You guys call proactively to sell more stuff, yet nothing for support.
@BlueDartCares@BlueDart_ There has been no movement on anything for the last 5 days. Please don't tell me your concerned team is working on it or that you need more time. I am done with your templated responses.
@BlueDart_ what is the process of getting a support ticket? I am asking since DM'ing @BlueDartCares only gets me generic template replies and no information.
The brilliant service from @help_delhivery , can't commit to a timeframe even after 15 days from the initial delivery date. How is this company still operating?
@help_delhivery@MuhammadTariq_Q What's the use? You will send the same templated message that you send everyone. Do you even have a customer service? Pathetic.
@delhivery@help_delhivery Package was supposed to be delivered on 3rd oct. Stuck in Dankuni since 9th, your support sends the same message of "allow us some time" over and over again. Will have to refer to the consumer forum now. Do reply to them.
@help_delhivery@delhivery Package was supposed to be delivere do 9th, yet it still sits in the dankuni facility. The delivery date keeps getting pushed by a day everyday. Is there any accountability anywhere in your company?
@help_delhivery Are you sure the shipment is actually on the way and not been lost @help_delhivery? Everyday the date of delivery gets pushed back by one more day. What is the use of having a helpdesk then if you can't provide a concrete information?
@help_delhivery Status keeps changing for my package. First it was 1st oct, then 3rd oct and now 9th. Meanwhile there has been no updates since 29th September. Can i get a concrete date so I can arrange for the delivery? I see your service still hasn't improved in 3 years.
@AG___97@EmiratesSupport@MEAIndia@JM_Scindia Yes after staying on hold for continuously for about 40 minutes, we got through. They have rebooked us on different flights on the 21st. Now just praying to god, that booking stays intact.
@EmiratesSupport EK513 delhi-dubai. We were not allowed to board, support is not responding, we can't even check what provisions we have for reschedule or refund, the airline is showing status as journey complete and have no way to contact them @MEAIndia@JM_Scindia
@esplugas@EmiratesSupport@emirates Yes, as bad as it sounds, i am, as that way no matter how late i will atleast reach my final destination. A substantial amount of my finance is involved in this.
@EmiratesSupport EK513, we have boarding passes, we are at the boarding gate in Delhi airport, your staff is saying only people who don't have connecting flights from dubai are allowed to board? What sort of rule is this? Can you clarify?
@EmiratesSupport EK513 delhi-dubai. We were not allowed to board, support is not responding, we can't even check what provisions we have for reschedule or refund, the airline is showing status as journey complete. @DGCAIndia@JM_Scindia