@British_Airways I’ve already done that obviously! I need more information directly from you about what’s going on? Please offer more assistance! Am I supposed buy a whole new wardrobe etc?? My holiday can’t really begin!
@British_Airways Hello. When will all the bags that are stuck at Heathrow (due to the baggage carousel failure on Monday 9th) be found and start heading to their destination? Stuck in Tokyo with no luggage and no idea and no real explanation from BA about what’s going on??
My AirTag says the bag is still somewhere at T5. We were told at the time that it if it didn’t make it onto the flight, it would be put on the next available one?