Dear @RNTata2000, I’ve huge respect on what you do. The way @airindiain refund/customer care operates today is so frustrating. It’s been more than 50 days since I’ve submitted feedback form for refund there is no progress. I’m tired of continuous follow up and it’s so annoying.
@airindiain @airindiain When it will be resolved? Any airlines would give a date for resolution. Not a generic response. Is it different for @airindiain? I’m getting the same response for the last 10 days. Customer support is no help at all. If you can’t refund give a written statement.
@airindiain @airindiain I would like to understand why only partial amount is been refunded. Though I’m entitled for full refund and ETA on when this will be resolved. It’s been more than several months since I escalated this issue. No airlines would cause this much pain to their customers.
@airindiain @airindiain (1/2)I’m entitled for full refund because the flight is been canceled and rescheduled by airindia twice. I received an email for full refund as well. But I haven’t received my full refund. I received only 456.40$ instead of 736.40$.
@airindiain @airindiain @RNTata2000 I’ve provided my email and all the details in the DM. When can I expect the refund/update from your refund department for the escalation you did? I never got response for all the escalations your customer associates did with your refund department.