Dee Ann Turner®

CEO | 3X Best Selling Author | Internationally Acclaimed Speaker | Georgia Titan 100 | Retired VP, @chickfila | @HighPointU Exec in Residence

[Danny Franks @LetMeBeFranks]

Excellence in small things leads to excellence in big things. @DeeAnnTurner https://t.co/Sc0J5z9gLV

[Dee Ann Turner® @DeeAnnTurner]

@patricklencioni This is an evergreen message and is relevant always.

[Scott McKain @scottmckain]

For years, leaders have been told the same story:
Technology will fix the customer experience.

And while it can improve efficiency…it doesn’t create loyalty. Because customers don’t stay loyal to platforms.
They stay loyal to people.

We’re seeing it everywhere.
In fitness, people stay because of the trainer who knows their name.
In veterinary care, they return because of the compassion they were shown in difficult moments.

The experience isn’t remembered because it was efficient. It’s remembered because it was human.

And this is where many organizations get it wrong.

In the push to scale, they automate the very moments that create connection, optimizing processes while commoditizing relationships.

𝗘𝗳𝗳𝗶𝗰𝗶𝗲𝗻𝗰𝘆 𝗺𝗮𝗸𝗲𝘀 𝘁𝗵𝗶𝗻𝗴𝘀 𝗲𝗮𝘀𝗶𝗲𝗿. 𝗕𝘂𝘁 𝗰𝗼𝗻𝗻𝗲𝗰𝘁𝗶𝗼𝗻 𝗶𝘀 𝘄𝗵𝗮𝘁 𝗺𝗮𝗸𝗲𝘀 𝘁𝗵𝗶𝗻𝗴𝘀 𝗺𝗮𝘁𝘁𝗲𝗿.

The real competitive advantage isn’t your technology.
It’s what your team delivers in the moments technology can’t replicate:
Trust. Empathy. Care.

So here’s the question:
What are you delivering that no algorithm ever could?

#Leadership #CustomerExperience #AI #BeyondDistinction

[Danny Franks @LetMeBeFranks]

"If there is a line, be the last one in it." @DeeAnnTurner, Bet On Talent. https://t.co/JGiXJ1stj8

[Dee Ann Turner® @DeeAnnTurner]

“I would recommend her for any event seeking a speaker who brings both inspiration and substance.”

You can learn how I might serve your organization at https://t.co/pasQ5yeYef.

[Dee Ann Turner® @DeeAnnTurner]

It’s such an honor to be named to this list for a second year. Thank you Women We Admire for recognizing the work I do.

https://t.co/dWVHlD0ll6

[Dee Ann Turner® @DeeAnnTurner]

My 2025 speaking calendar is almost full and I have a few commitments for 2026. It’s my pleasure to serve organizations that want to strengthen and grow their culture and talent and win the hearts of their customers.

[Dee Ann Turner® @DeeAnnTurner]

Recently, a client described my keynote: “Dee Ann brought a thoughtful, engaging presence to the stage and delivered a message that truly resonated with our audience. She was professional, poised and exceptionally aligned with the tone and goals of our event. “

[Dee Ann Turner® @DeeAnnTurner]

If you are discontent in your career, focus on the success of others. Rising tides lifts all ships.
#career #advice #leadership #success

[Dee Ann Turner® @DeeAnnTurner]

A few years ago, new college graduates had the pick of jobs during the Great Resignation. Millennials and Gen Z were changing jobs often to grow their careers. But, now the Big Freeze is on and the market in white collar jobs has become very competitive. #career #jobs

[Dee Ann Turner® @DeeAnnTurner]

The single most important professional advice that I ever received from the President of @ChickfilA https://t.co/95LU7ziKXb

[Dee Ann Turner® @DeeAnnTurner]

What is the most difficult interview question to answer?

In this week’s Crush Your Career tip, I help you craft an answer in less than ninety seconds.

Crush Your Career book is available at on-line retailers and always at https://t.co/pasQ5yfw3N.

#career #advice #interview

[Dee Ann Turner® @DeeAnnTurner]

If you want to Crush Your Career, then focus on building genuine relationships, not just collecting contacts.

#career #coach #networking #job #relationships

[Dee Ann Turner® @DeeAnnTurner]

I have a confession to make . . .
#resilience #football #abundance #learn #SuperBowl #SuperBowl2025 #winning #Betontalent #FlyEaglesFly @Eagles @JalenHurts

[Danny Franks @LetMeBeFranks]

Excellence in small things leads to excellence in big things. @DeeAnnTurner https://t.co/Sc0J5z9gLV

[Elizabeth McCormick, Motivational Speaker @pilotspeaker]

Leadership is the art of giving people a platform for spreading ideas that work. - Seth Godin #Leadership #Pilotspeaker #Soar2Success

[Dee Ann Turner® @DeeAnnTurner]

Are you willing to take big risks to Crush Your Career? My young client did and it paid off! Sometimes you have to “Do it Afraid.”
Crush Your Career is available at https://t.co/pasQ5yfw3N @amazon @ReadBakerBooks @BarnesAndNob and other on-line retailers
#career #goals #growth

[Dee Ann Turner® @DeeAnnTurner]

@richardblackaby Praying for all of you and especially Finley right now. May the Great Physician bring all of you health and peace.

[Dee Ann Turner® @DeeAnnTurner]

Thanks Coach! Your life is a lesson in leadership! @CoachClawson @WakeFB @WakeForest #GoDeacs #leadership Read full story: https://t.co/x0teE7KzUN

[Elizabeth McCormick, Motivational Speaker @pilotspeaker]

Learn to listen opportunity sometimes knocks very softly. - H. Jackson Brown Jr. #Leadership #Pilotspeaker #Soar2Success