@airasia@AKL_Airport This airline has not paid back my refund fare from cancelled flights 2020.
I do not recommend this airline. Beware. Their customer service is poor. The AVA app does not work.
@flyscoot Worst airline service. Customer care cut the call after making you wait for 50 mins for asking whether the flight departs or not. C5V8RC booking reference. No information on flights . No clarification on flight status 1 week prior to departure.