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I wish I could write the entire trauma on tweet because this is the only medium left to connect with the leadership. Your team does not call or respond to emails. I hope this tweet reaches you and so you could help as nobody seems to care in “earths most customer centric company”
Hey Jeff. You are the only hope left for me to resolve my issue which is pending since a month now. I have been sending emails to email [email protected] too but there is no resolution. @JeffBezos@amazon@amazonIN#cryforhelp
I wish I could write the entire trauma on tweet because this is the only medium left to connect with the leadership. Your team does not call or respond to emails. I hope this tweet reaches you and so you could help as nobody seems to care in “earths most customer centric company”
Hey Jeff. You are the only hope left for me to resolve my issue which is pending since a month now. I have been sending emails to email [email protected] too but there is no resolution. @JeffBezos@amazon@amazonIN#cryforhelp
Dear @amazonIN@amazon your services are extremely deplorable and pathetic. You guys are not able to solve a simple DOA process. you guys have no clue what to do for simple DOA. @JeffBezos this way amazon can’t be most customer centric company ever.
See. This is what I am taking about. You guys don’t know what is return window and what is DOA. If an asset has been declared DOA, it has to move thru original POS. You can’t be most customer centric company If you give standard reply to everything
team
I hv had enough of patience n suffering bcoz I bought HP n that too frm Amazon
2 mistakes I promise won’t repeat again n’ll also create awareness in general public not to
Just arrange 4 refund of my money. I already have invested enough time chasing HP n amazon for replace
@jagograhakjago pls help in getting this to next level. I bought a HP laptop for 89k from amazon and HP has declared it DOA. Amazon is not replacing it
Dear @amazonIN@amazon your services are extremely deplorable and pathetic. You guys are not able to solve a simple DOA process. you guys have no clue what to do for simple DOA. @JeffBezos this way amazon can’t be most customer centric company ever.
See. This is what I am taking about. You guys don’t know what is return window and what is DOA. If an asset has been declared DOA, it has to move thru original POS. You can’t be most customer centric company If you give standard reply to everything
@deepakved Sorry to know that the product isn't working as expected. Unfortunately, we'd not be able to accept a return once the return window is closed. However, please contact the manufacturer in this regard. Be assured, they'd be in the best position to assist you. ^EM
@onsitego I would never advise anyone to buy AMC or any repair or maintenance contract from you. It’s been 10 days since i raised complaint with your team I have not heard back from anyone.
@onsitego you are trying to establish yourself as a player in after sale service market but with the pathetic response time and equally worst customer service, I am sure it will be just a matter of time you would be wiped off the face of earth.
@HitachiGlobal seems you guys have become immune to customer complains and just not worried about how your product is causing trouble. If I do not get to hear from your service team I am for sure going to the courts
@HitachiGlobal seems you guys have become immune to customer complains and just not worried about how your product is causing trouble. If I do not get to hear from your service team I am for sure going to the courts
@JCIHitachi what is the use of taking an AMC when in such scorching heat your AC doesn’t work and worst, your customer care is unreachable. Pathetic customer service.