Deep Thakkar

[Deep Thakkar @deeperthakkar]

@SBICard_Connect Kindly call back again tomorrow. Thanks

[Deep Thakkar @deeperthakkar]

@SBICard_Connect
are one of the biggest thugs in the CC market in town.

They are charging me annual fees without even me recieving the card + late fees +
their cust. exec. had told me that they won't charge me any annual fees as I have been a loyal cust. for past 3 years

[Deep Thakkar @deeperthakkar]

@SBICard_Connect Hello folks, Thanks for reverting part of the amount but still certain amount is shown pending in the statement resembling "Late Fees" on the amount which I never owe. Kindly arrange a call back for solving this issue

[Deep Thakkar @deeperthakkar]

@SBICard_Connect Kindly don't give a short missed call... Rather give a full ring so that I could get a chance to pick up

[Deep Thakkar @deeperthakkar]

@SBICard_Connect I was in a meeting. Kindly call back
TIA

[Deep Thakkar @deeperthakkar]

@SBICard_Connect This has been happening since the last 2+ months. Kindly improve your team's efficiency

[Deep Thakkar @deeperthakkar]

@SBICard_Connect n/n Your last exec told me that I will have to forward this request to the finance department & the new exec also did the same. This game of cheating should stop & you folks should wake up & actually make some effort in solving the issue! Pls answer my Q from previous tweet TIA

[Deep Thakkar @deeperthakkar]

@SBICard_Connect 1/nNot at all @SBICard_Connect No proper clarification given. Ur social media exec called me and I can tell you that your staff didn't even do any groundwork well neither did she have knowledge how to calculate. On top of that she was behaving like someone on some high pedestel.

[Deep Thakkar @deeperthakkar]

@SBICard_Connect I have it in recording that your social media exec told me that we will get this complaint resolved till 19th nov but no results yet. Also she said that my principal(P)has been reversed (Pls share proof of same) but interest is accruing. Why the interest if I don't owe the P?

[Deep Thakkar @deeperthakkar]

@SBICard_Connect I got a message saying that we tried to reach you pls call us on 39020202 ... I tried to call you and put the reference no. given by you in last tweet but the call said it as invalid

[Deep Thakkar @deeperthakkar]

@SBICard_Connect Waiting for your call back regarding the interest and late fee reversal TIA

[Deep Thakkar @deeperthakkar]

@SBICard_Connect There is no reflection of the same on the app. person on the call told me that it would reflect in next statement( need to check this) Also the late fee charges & the interest on the same is not yet removed which is totally unfair as both were charged due to the late fee charges

[Deep Thakkar @deeperthakkar]

@SBICard_Connect Have tried to call you a lot of times and your execs and even sent you a message on twitter bit no avail... Waiting for your call

[Deep Thakkar @deeperthakkar]

@SBICard_Connect Received a call from SBI 5 mins back Glad I picked up in the first ring or else they would have cut it
The executive asked me thrice can you hear me I said yes , haanji thrice. They in a hurry said, that the customer is not responding and ended the call No call back even. Shame!

[Deep Thakkar @deeperthakkar]

@SBICard_Connect Waiting for your call:)

[Deep Thakkar @deeperthakkar]

@SBICard_Connect Already did that... Still no call from your side

[Deep Thakkar @deeperthakkar]

@SBICard_Connect Hello @SBICard_Connect as mentioned in the message of Twitter as well... The call was very short and didn't even give ample time to pick up the call... Pls call back again with a full ring. TIA

[Deep Thakkar @deeperthakkar]

(3/n)
Hope everyone takes caution while dealing with @SBICard_Connect and don't fall prey to the false promises of their customer executives!

attaching a screenshot of the calling time had to waste due to non responsiveness of SBI cards folks

[Deep Thakkar @deeperthakkar]

(2/n) Very saddened to see these state of affairs @SBICard_Connect

This instance will lead to hampering of my credit score unnecessarily!

I tried to speak to their cust. exec for 3hrs or so to hear answers like no senior is there to talk (in the working hours) This is insane!