Deepika Mahajan

[Deepika Mahajan @deepika140996]

@BhopalDivision @DrmJhansi @jessica22343 @rpfncrjhs @drm_dli @rpfpcvglb @RailwaySeva @RailMinIndia @IRCTCofficia @BhusavalDivn Thank you for the support, the issue has been resolved.

[Deepika Mahajan @deepika140996]

PNR: 261648485

My sister's ticket is still in RAC and the co-passenger allotted on the shared berth is a male passenger. How is such an allocation being made for a female passenger? We requested the TT to arrange a suitable seat, but no assistance was provided.

[Deepika Mahajan @deepika140996]

@DrmJhansi 2616484854

[Deepika Mahajan @deepika140996]

What's more concerning is that 2 seats have reportedly been vacant since the originating station, yet no effort was made to accommodate her. Requesting immediate intervention and a safe, appropriate seat allocation for a female passenger.
@RailMinIndia @RailwaySeva @IRCTCofficial

[Deepika Mahajan @deepika140996]

Asked to visit the service center. Done.

Asked to share details via DM. Done.

Still waiting for a response from @OnePlus_IN.

How long should a customer wait for an update?

[Deepika Mahajan @deepika140996]

@OnePlus_IN support assured me that visiting the service center would resolve my issue. Today, I was told the solution is a software update—but there is also a chance the phone could become unusable during the process. How is that a resolution?

[Deepika Mahajan @deepika140996]

12+ hours and still no response from @OnePlus_IN.

I was assured that my issue would be resolved after visiting the service center. Instead, I was informed that the proposed fix itself carries a risk.

Still waiting for a clear and permanent resolution.

[Deepika Mahajan @deepika140996]

I have already spent enough time on the same issue.

If I proceed with the update and the issue returns again, or the device is affected during the process, what responsibility will @OnePlus_IN take?

I need a permanent solution, not another experiment.

[Deepika Mahajan @deepika140996]

What's difficult to understand is this:

The issue originates from the device/software, but the customer is expected to accept the risk associated with the proposed fix.

How is that a fair resolution?

[Deepika Mahajan @deepika140996]

Quick commerce survives on speed and reliability.If orders are delayed,at least be transparent about the actual ETA instead of misleading customers with“arriving in 1 min”for almost an hour.
Today’s experience with @ZeptoNow was honestly frustrating and extremely unprofessional.

[Deepika Mahajan @deepika140996]

Ordered cold drinks and snacks from @ZeptoNow for guests at home. It’s been more than 45 minutes, and the app still keeps showing “1 min left” on repeat.

What’s the point of live tracking if the ETA is completely fake? Today was genuinely embarrassing in front of my guests.

[Deepika Mahajan @deepika140996]

The worst part — the rider is not even picking up calls. No response, no proper update, no support from the app.

Guests were waiting, and I had absolutely no idea what to tell them because your system kept giving false delivery timing.

[Deepika Mahajan @deepika140996]

@RapidoApp — policies shouldn’t be designed only to benefit the company.

Either charge based on actual usage or stop pretending it's “fair pricing.”

[Deepika Mahajan @deepika140996]

Rapido’s pricing logic makes zero sense.

Ended my ride within 1.5 km due to an emergency — still charged full fare.

[Deepika Mahajan @deepika140996]

Customer support just rejected the refund like it’s nothing.

No accountability. No reasoning.
@rapidobikeapp

[Deepika Mahajan @deepika140996]

@RapidoApp — policies shouldn’t be designed only to benefit the company.

Either charge based on actual usage or stop pretending it's “fair pricing.”

[Deepika Mahajan @deepika140996]

Customer support just rejected the refund like it’s nothing.

No accountability. No reasoning.