Deepika Vani

Field Marketing @ Whatfix |
Ex- Freshworks | B2B | Tech | SaaS

[Deepika Vani @deepika_vani]

@DistriktHotel I lost a pair of 'All in Motion' black leggings and a striped shirt at Distrikt Hotel NYC (Tapestry by Hilton) on June 13. Your team says only the shirt was found, though both were left together. Odd how one item’s missing, feels like housekeeping might’ve taken it

[Deepika Vani @deepika_vani]

@HiltonHotels I lost a pair of 'All in Motion' black leggings and a striped shirt at Distrikt Hotel NYC (Tapestry by Hilton). They said they found only the shirt, though both were left together. Strange how one item’s missing — feels like it could’ve been taken by housekeeping.

[Deepika Vani @deepika_vani]

@philipsindia Please let me know by when can you send a technician to fix the issue?

[Deepika Vani @deepika_vani]

@philipsindia such terrible customer service. We raised a service request and the request number is: "no6731910379719 has been scheduled for visit on Date . Technician name P Govind Rajmobile no 9036002979will be visiting to your home" u guys send these messages, but no response

[Deepika Vani @deepika_vani]

@philipsindia The product name is Philips airfryer viva collection. I've called several times and there has been no response, I need the plastic part of the airfryer replaced since it's broken. The first technician gave me a quote on the phone and he disappeared.

[Deepika Vani @deepika_vani]

@MyntraSupport Are you trying to fool people?

[Deepika Vani @deepika_vani]

@MyntraSupport bought this Mango tshirt literally one month back and after one use it's torn. Wow Myntra you're not able to even resolve this issue. Such poor customer service.

[Deepika Vani @deepika_vani]

@MyntraSupport Here's my Order ID # 1267239 06931256286303

[Deepika Vani @deepika_vani]

@MyntraSupport Your customer support said cause I raised a complaint after 38 days this cannot be considered. There is NO WAY on earth that this product would be torn in this time frame especially a mango brand. Either Myntra is just selling old stock products to their customers.

[Deepika Vani @deepika_vani]

@Delta @Delta Hi Jared, pls share the link, you've sent me a broken link.

[Deepika Vani @deepika_vani]

@Delta My baggage was damaged on Feb 13 traveling from SFO -DTW- EWR after multiple cancellations and delays. I have raised a complaint regarding the damaged paid checkin baggage the day I landed on Feb 13 and here's my case no: 09547592. The case manager hasn't been assigned yet

[Deepika Vani @deepika_vani]

@Delta @Delta can you pls resend the link to send you a message?

[Deepika Vani @deepika_vani]

@Delta This link is breaking, can you please share another link to send you a message? @Delta

[Deepika Vani @deepika_vani]

@MyntraSupport Today alone I've tried speaking to the support 4 times and not even one person was able to resolve this. This is such a shame, myntra

[Deepika Vani @deepika_vani]

@myntra Delay in resolving my complaint: IN23110712413841225491
Seriously? I have received the product but no update on the app to initiate a return, and my cancellation is stuck for a ridiculous 10 days. Elite member perks seem like a joke

[Deepika Vani @deepika_vani]

@MyntraSupport No response or call yet

[Deepika Vani @deepika_vani]

@MyntraSupport No one has called me yet.

[Deepika Vani @deepika_vani]

@MyntraSupport You're just giving your customers false promises

[Deepika Vani @deepika_vani]

@MyntraSupport Can you go back to see when I've been trying to reach out?

[Deepika Vani @deepika_vani]

@MyntraSupport You've clearly not been mindful of any sentiments or customer experience possible. I'm sorry to mention that Myntra has been such a let down.