@Hermesparcels Trying to resolve an issue with an urgent parcel that has not been delivered. Hermes have had this parcel for 5 days and tracking not updating. Impossible to speak to a human, via chat or phone. I have emailed and have received no reply. How can this get resolved
@ASOS_HeretoHelp tried to contact you through messenger (unread) chat (n9t available) and email (no option) and no luck with any any. Can you look into my order!!!!