@rickl420 Thank you for reaching out. We’re concerned to hear this. We’d like to learn more about your experience. Please send us a DM with your full name, email address, and location. We’ll look out for your message.
@TremendousValue we gotchu, Brett 🧐 take it from us: check the bottom of the packaging for the 5-digit lot code on the bottom of the product. anything produced on or after March 29, 2025, will be the original formula. look for lot codes starting with 03305 or higher!!! 💙
@pixistik04 hi there—sad news 😔, but that fragrance has been discontinued. BUT DON’T WORRY, our newer scents are 🔥🔥🔥. Check them out here: https://t.co/TRzrv2vnoQ.
@prolokar While we don’t have an exact timeline or further details, we’re working to get the original Cool Rush formula back on shelves as soon as possible. Please feel free to follow us on our social channels for updates! 👀
@DtheIndependant hi there—sad news 😔, but the Adrenaline Series has been discontinued. BUT DON’T WORRY, our newer scents are 🔥🔥🔥. Check them out here: https://t.co/z7nGoLkWGR.
@dizzleforizzle Thanks for your reply! While we don't have an exact timeline or further details, we understand your desire for the original Cool Rush scent to return to shelves, and we're working hard to make this happen in the coming months.
@dizzleforizzle Thanks for asking, John. We made changes to the Cool Rush fragrance that we thought would make it better, but it missed the mark. We appreciate your feedback; that's why we've decided to go back to our original scent. We expect the original scent to be back on shelves soon.
@chriskourier Thanks for asking. We made changes to the Cool Rush fragrance that we thought would make it better, but it missed the mark. We appreciate your feedback, that's why we've decided to go back to our original scent. We expect the original scent to be back on shelves soon.
@DPride72258 Nothing is more important to us than our loyal customer's feedback, and that's why we've decided to go back to our original scent. We expect the original scent to be back on shelves starting in the coming months. We appreciate your feedback. [2/2]
@DPride72258 Hey Devin, thank you for reaching out to us about our updated Degree Cool Rush fragrance and sorry to hear that it’s smelling off. We had made changes to the scent that we thought would make it better, but it's missed the mark. [1/2]
@JoJoink1 thank you for thinking of us 🥺 but we regularly work directly with Feeding America and Direct Relief, rather than individuals 💙 wishing you success!!!
@NOTrynaBRude i'm just the social media manager but our team is really concerned about this! will you send us a DM with your full name, email address, and location? we’ll look out for your message!