@TELUSsupport Your callback service is full for the day by 11am each day. I have been disconnected on a callback twice with no follow up. At this point, definitely would not recommend TELUS for support or customer service.
@TELUSsupport I don’t understand how a telecom service has hold times in the hours for any sort of orders/changes/resolution. In the last month, I have been on hold in excess of 10 hours trying to do fairly simple changes. The chatbot is redundant, repetitive and ineffective.
@rob_noxious That’s just human nature. Take something you enjoy occasionally, overdo it to a ridiculous degree, and now hate it for a whole new reason.