Carlos A. Delcid

Honduran in the ATL 🇭🇳🍑 Built Puzzle to prove LATAM talent belongs at the front of global innovation🌎 I speak Spanglish and love beer 🍺

[Carlos A. Delcid @delcid0120]

It’s @Puzzletech_ time! ⌚️

[Carlos A. Delcid @delcid0120]

You cannot build a reliable hiring plan around a policy you cannot control.
90 seconds on what the H-1B chaos means for growth-stage companies planning 2027.

[Carlos A. Delcid @delcid0120]

Check out my latest article: H-1B Uncertainty Became H-1B Chaos https://t.co/CMOTf541Kk via @LinkedIn

[Carlos A. Delcid @delcid0120]

#NewProfilePic

[MisterChip (Alexis) @2010MisterChip]

Si España se clasifica para la final de la Copa del Mundo sortearé MIL DÓLARES entre todos los seguidores que hagan RT.

[Carlos A. Delcid @delcid0120]

Check out my latest article: A Solution to H‑1B Uncertainty
https://t.co/2MUmEOgRqw via @LinkedIn

[Carlos A. Delcid @delcid0120]

@ATLUTD ❤️‍🔥

[Atlanta United FC @ATLUTD]

𝐃𝐚𝐲 𝟏𝟐 of gifting so we're spreading holiday cheer and Somos Atlanta gear 🙂‍↕️

Like, RT, and drop a ❤️‍🔥 for a chance to win.

[Atlanta United FC @ATLUTD]

Un fuerte abrazo from Tata 🫂

[Carlos A. Delcid @delcid0120]

Eleven years ago, radio ads in Honduras promoted call center jobs. Scripted roles. Outdated floors. Limited growth.

Today, the story is very different.

Honduras is proving it can deliver advanced tier support talent high skill, AI-augmented, bilingual, and empathetic.

This isn’t the old call center model.
This is the future of global SaaS and fintech support. 🌎
Go for @Puzzletech_ 🧩
#LatinAmericaTalent #FutureOfSupport #PuzzleTech

[Carlos A. Delcid @delcid0120]

@Puzzletech_

[Carlos A. Delcid @delcid0120]

👂 The best leadership hack I know: listen.
Not just to your managers. Not just to your direct reports.
But to everyone on the team.

[Carlos A. Delcid @delcid0120]

Leadership isn’t about having all the answers.
It’s about creating space for others to share theirs.
At @Puzzletech_ , every piece matters. 🧩

[Carlos A. Delcid @delcid0120]

I’ve never been an “X guy”… but hopefully this reaches some entrepreneurs looking to grow. 📈

Giving away 5 copies of @AlexHormozi $100M Money Models.
US-based, cover shipping, comment pay it forward. No catch.

I’ve grown thanks to people who shared knowledge with me, now it’s my turn. 🙏

PS: I hope @grok can tell me how to be more engaging here 😂

#Entrepreneurship #PayItForward #Moneymodels #hormozi

[Carlos A. Delcid @delcid0120]

@Puzzletech_ AI is the front line.
But the future belongs to humans who solve complexity with empathy.
That’s the only way SaaS companies scale without a leaky bucket.

[Carlos A. Delcid @delcid0120]

The call-center era is dead. 💀
AI now handles the repetitive. i.e. @grok
Every human interaction a customer has is high-stakes.
What does that mean for SaaS? It means the old BPO model is broken. 🧵

[Carlos A. Delcid @delcid0120]

@Puzzletech_ We’ve always hired top LATAM engineers, designers, and product talent.
Now, SaaS leaders also trust us to build high-skill support teams that match the same standards.