@CharlWillis After the bank holiday. Our client may have chosen to send your item on a service requiring no signature. We can look into that for you once we have all of your information. Have a nice evening
@CharlWillis Thank you for your tweet. Please email our Client Services Team with your address and contact information to allow us to investigate this matter further for you. Our teams will be back to the office on Tuesday
Keeping your customer informed is Key, we can assist you in taking inbound customer communications pre and post-sale. Our fully trained team act as you inbound customer services team with state-of-the-art call recording, webchat and email services available.
#customerservice
@Chris26486461 Thank you for your tweet. Please send the footage to our Client Services Team. We can then liaise with our Transport Management to ensure that appropriate steps are taken with the driver in question
Here at The Delivery Group we work closely with our existing clients and new prospects to understand the needs of their businesses. If you are looking to work with a forward thinking company with a consultative approach, then get in touch today for a no obligation conversation.
@PkwYorks @AmazonUK Thank you for your tweet. As soon as we have been provided with the details by email we can investigate this further for you. Unfortunately without the information such as delivery address, we cannot attempt to investigate with our provider or resolve for you
@PkwYorks @AmazonUK[email protected]
Opening hours are Monday to Friday 9am until 5:30pm
Alternatively you can contact the seller who holds the account with us as suggested and they will liaise with us regarding your item on your behalf
@PkwYorks @AmazonUK Due to the number of characters available on a tweet it is difficult to add them to the messages on a thread along with the response to your tweet. This is why we have them visibly listed under the profile information CS
@PkwYorks @AmazonUK Thank you for your tweet. Our Client Services information is listed on our profile. Email address, telephone number and opening times. We look forward to hearing from you. Have a nice weekend
@Ali_Walker13 Thank you for your tweet. We have handed your item to Royal Mail for final mile delivery. For further help from our team please email us directly. Our Client Services Dept opens on Monday morning
@patricksenior24 Thank you for your tweet. Our Client Services Team will happily investigate this for you, but will require further information. Please email the team directly for assistance
@LeighGodfrey38 Hi thank you for your tweet. A member of our Client Services Team will be in touch with you when we open in the morning. Have a nice evening
@LeighGodfrey38 Sir, our client services department closes at 5:30pm. Your item was injected into the Royal Mail as per our agreement with your retailer. Please contact your retailer to make a claim
@LeighGodfrey38 Hi we have not received your email in our CRM system. Can you confirm which email address you used please as we have a 25 minute response time which we take very seriously. [email protected].