@OVOEnergy Constantly asked to get a smart meter installed, get it installed then it doesn't submit meter readings. Nearly a year later you fix that only to charge me £2000 for gas for September and October last year! 3 calls later and failed promises it's still not fixed.
@Se_Railway OK, although I was told I had to do the refund from my local station (Swanley) which is where I was charged the £10 fee. I've submit my details so will wait for a response. Thanks
@Se_Railway annual gold card holder for 10+ years and for my ticket twice this year, sold a ticket I didn’t need then can’t claim a portion back and charged a £10 admin fee. £7.60 back from a £23.90 ticket - shocking!!! Plus we had a shocking service all year so far