“Over 20% of every customer base has at least one permanent impairment... If a designer hasn’t considered the wonderful diversity there is in the reality in which people live, then this creates barriers for a user, which disables them.” https://t.co/fJlHI2Vwl1
“Yet, it’s common for product people to write down ideas as they arise. Instead, try to uncover the customer’s motivations behind each feature request. This will lead you to understand the value it has for them which will translate into…” — Afonso Franco https://t.co/uDTFsbc5lU
Fifteen ways to increase your team's velocity:
1. Narrow your focus
2. Protect everyone's deep work time
3. Sync regularly to align on priorities and unblock blockers
“Distributing ownership across teams and roles above and below the system increases acceptance because it’s collaborative rather than authoritative.” @taptodismiss https://t.co/bUXLnBTEOl
It is irresponsible to ignore this report- that’s my msg to every Board and Executive in Australia- World-first research shows female CEOs boost companies by $80m on average - ABC News https://t.co/ga0RgPQ9XX @annabelcrabb@BankwestCurtin @WGEAgency @Virginia_Hauss
I know far too many designers who feel helpless against the requests to just push pixels into pretty screens. Too often that’s all the poor designer has time to do and they feel helpless to describe just how badly… https://t.co/wj9jswINyZ
Giveaway #4 🤞: we've partnered up with our fav sustainable brands, Well Made Clothes, The Dirt Company and Kappi to help you go plastic free 🌱. Head to https://t.co/MZd4HhE1ev to enter and check out the rest of the giveaways we've released!
I have had more than one male colleague sincerely ask whether a certain behavior is mansplaining. Since apparently this is hard to figure out, I made one of them a chart.
“We must, when delivering training in service design ensure the teachers have experience of delivering an actual service...” — Sarah Drummond I'm looking at you GA https://t.co/1SQkEUAlkr
“Personas are often glorified and misused. When we look to them as a tool, we must consider: what is the most effective tool for the job?” https://t.co/PO0coyeSsC
“Our goal should not be to sit in meeting rooms and chit-chat about the recent statistics. The goal should be to make great products from the start.” — @michalmalewicz https://t.co/Ac2wkkCWad
"But even still, there is almost always more empathy for the man stuck on the ladder than those a rung below who take their wrath.' https://t.co/17AovBCy1d
#management#consultants have often been guilty of interpreting people as figures in a spreadsheet: rational units who work in uniform ways. But you don’t solve this by having a creative industry business teach things like “design thinking.” " @forbes https://t.co/wCxwLlyhyC
Everyone should listen to this episode Design Doing by the What is Wrong with UX podcast. The truest words about confronting and designing complexity and actually talking to your engineers, SMEs.
https://t.co/Kf9EYF7RkU #nowplaying#Whatiswrongwithux#designthinking#uxdesign