@TUIIreland my parents have been trying to get an issue resolved for weeks we have emailed customer care and text chat also but only the same reply ask for ref number but never get back when given it this is a total disgrace my Father is having major
@DubCityCouncil No hot water almost two weeks with a four month old baby in the house, everytime we call we are being told it takes 5 working days for somebody to come out!!!!! Absolute disgrace and it is your legal obligation to ensure your tenants have hot water at all times.