Good morning and welcome to day 2 of #DERAIL2018 ! Watch the LIVE STREAM on YouTube Here: https://t.co/PwIFGf8Nn0
We will be getting started in about half an hour.
Now @theleakypen, Puck Malamud (Simmons, MLIS '19)* will run a skill-sharing workshop on de escalation techniques, such as affect labeling, pulled from the book De-Escalate: How To Calm an Angry Person in 90 Seconds or Less by Douglas E. Noll. #DERAIL2018