Derek Teay

Senior Technical Account Manager @ Twilio. Tesla Owner/Enthusiast. All tweets and opinions are my own.

[Derek Teay @derekteay]

@mynameisfrex You're welcome 😁

[Derek Teay @derekteay]

@greentheonly @TeslaSaoPaulo I heard this was a paid config and that if you tried to enable it without Tesla verifying you paid for the track pack through them, it will revert that change. Any truth to that?

[Derek Teay @derekteay]

@greentheonly Thank you! Gotta try to convince someone to enable it without $20k in extra hardware 😉

[Derek Teay @derekteay]

@robo_tx This was fake, btw. Trolls are gonna troll lol

[Derek Teay @derekteay]

@mynameisfrex All you have to do is get feelings for covid, remember? 😝

[Derek Teay @derekteay]

@DanielKrook We had one today too! Someone set their Okta email as an alias that forwards to all of Engineering, so we all got a failed sign in attempt email. This also turned into an at-here in the security channel too. Fun!

[Derek Teay @derekteay]

@ATVIAssist @Activision with the new COD Mobile update, when using the death machine, it messes up the audio for the rest of the match, sounds distorted and grainy. iPhone 12 Pro Max, iOS 14.6.

[Derek Teay @derekteay]

@Amtrak shameless plug that @twilio could improve your call center experience for your customers 😉

[Derek Teay @derekteay]

@Amtrak your phone number has been busy for a while and your website doesn't work, errors everytime I try to modify a trip. How do you expect customers to urgently change travel plans? Why is your site broken?

[Derek Teay @derekteay]

Finally got through on the phone, waiting in queue only to be dropped by the IVR. Called back immediately, back to busy. Horrible customer experience.

[Derek Teay @derekteay]

Very proud and happy Twilion here!

[Derek Teay @derekteay]

@AmericanAir please check DMs about an equipment issue, this is the first A321T I've been on in a while and your FC product is severely underwhelming and tired, especially compared to the 777s I've been on recently. Really not worth the $$$.

[Derek Teay @derekteay]

@mynameisfrex Hey @TSA how about we don't have your agents give unsolicited opinions of a women's appearance when all they need to be doing is looking at someone's documents? That'd be great, thanks.

[Derek Teay @derekteay]

Twilio has been amazing in the 8 months I've been here, I can't see working anywhere else - come join me!

[Derek Teay @derekteay]

@DanielKrook I'm not forgiving you for the answers in the matching section.

[Derek Teay @derekteay]

@DanielKrook @johncohnvt Hahahahaha he stole my outfit!

[Derek Teay @derekteay]

@Wawa could you please explain to me why everytime I order food, I go to collect my multiple items and, inevitably, the answer to the question "can I have a bag, please?" is "you'll have to get one up front"? This makes no sense.

[Derek Teay @derekteay]

@TMobileHelp I've called and asked for all the lines on my account (except for one) to be closed and have been told for over a month, numerous times, that this would be taken care of and it hasn't. Charges continue to build even though I switched months ago. Please help.