Speaking as a professional software user experience designer, you do NOT want to create software systems which compel ideal processes.
You want flexible systems which make ideal actions easiest and other actions transparent.
Pale Blue Dot is a photo of Earth that was taken by the Voyager 1 space probe in 1990 from a distance of about 6 billion kilometers (3.7 billion miles) as it was leaving our solar system. This is what Carl Sagan said about the photo:
"Look again at that dot. That's here. That's home. That's us. On it, everyone you love, everyone you know, everyone you ever heard of, every human being who ever was, lived out their lives. The aggregate of our joy and suffering, thousands of confident religions, ideologies, and economic doctrines, every hunter and forager, every hero and coward, every creator and destroyer of civilization, every king and peasant, every young couple in love, every mother and father, hopeful child, inventor, and explorer, every teacher of morals, every corrupt politician, every 'superstar,' every 'supreme leader,' every saint and sinner in the history of our species lived there — on a mote of dust suspended in a sunbeam.
The Earth is the only world known so far to harbor life. There is nowhere else, at least in the near future, to which our species could migrate. Visit, yes. Settle, not yet. Like it or not, for the moment the Earth is where we make our stand. It has been said that astronomy is a humbling and character-building experience. There is perhaps no better demonstration of the folly of human conceits than this distant image of our tiny world. To me, it underscores our responsibility to deal more kindly with one another, and to preserve and cherish the pale blue dot, the only home we've ever known.”
Want to shift from managing outputs to managing outcomes? Change the question use to kick off your initiatives.
Old question: What are we going to build?
New question: What will our users do differently when we solve their problem?
One of the most broadly useful PM techniques is giving a range of possible answers instead of a single response. Here are some ways to do it.
A thread:
Bra råd att upptäcka och hantera läpparnas bekännelse: https://t.co/5Mh8Qg3J43
med bra diskussion med @spydergrrl på @uxpodcast https://t.co/spGp6M0mlz
“You gather data, which lead to patterns, which give you insights, which are probably correct, but which will have exceptions. In turn, these insights help you guide your choices toward a few better directions than what you had before.” — @indiyoung https://t.co/IsjygeePIU
Laurie Anderson's third Norton Lecture, Rocks, will be available starting today (June 16) at 5:00pm EDT and will remain available for the following 24 hours, until June 17 at 5:00pm EDT
https://t.co/KoZMuLa3h3
"Product teams should focus on product outcomes instead of business outcomes because:
- Business outcomes are lagging indicators
- Product outcomes measure human behavior
- Product outcomes are within the influence of the team"
https://t.co/M3HcVCN262 via @ttorres