Gigi G.

Chicago-based Digital Marketer & Web Content Strategist / Working Mom who lives for family, food, culture, music & good company.

[Gigi G. @designcomplex]

@Xbox customer service fail. Is there something wrong with your team? Your forms and #CustomerService help goes into a black hole. Husband was on the phone with no resolution. And pretty sure the woman was hoping he’d hang up. #howrude #inception #thematrix

[Gigi G. @designcomplex]

@jimmyjohns your service may be fast but it’s pretty damn shitty. Check your manager at the Irving Park location in Chicago. “I don’t know what to tell you. It got delivered.” Isn’t an apology. We don’t pay for shitty fast service #fail #notspeedy

[Gigi G. @designcomplex]

Hey @jimmyjohns! Who hires managers that just dismissed an order that never got delivered? #badcustomerservice #fail

[Gigi G. @designcomplex]

@WilliamsSonoma you can’t refund bad experiences. I’ve sent my email to Laura and Robert of @RyderSystemInc. I have no expectations. You can ask @potterybarnteen about my bad experience. Get your systems in check.

[Gigi G. @designcomplex]

How would you guys feel if you paid for a first class ticket and got horrible service? @PBTeenMx @RyderSystemInc #badcustomerservice #fail #neveragain #thanksbutnothanks

[Gigi G. @designcomplex]

How would you guys feel if you paid for a first class ticket and got horrible service? @PBTeenMx @RyderSystemInc #badcustomerservice #fail #neveragain #thanksbutnothanks

[Jay Shetty @jayshetty]

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[Gigi G. @designcomplex]

Dear @potterybarnteen and @WilliamsSonoma , find another transit and delivery service other than @RyderSystemInc. Or maybe get your systems to somehow automate and get it fixed. It’s broken. #badcustomerservice #fail #neveragain

[Gigi G. @designcomplex]

Thank you @RyderSystemInc for calling me back to address my issues. Unfortunately it’s always during dinner time (great strategy) and the phone number directs me to an automated system. A system that is broken. #poorcustomerservice #fail

[Gigi G. @designcomplex]

Meditation and @OTFParkRidge workouts 🧘🏻‍♀️🍊💪🏼

[Samantha Ettus @samanthaettus]

Doing a piece on self-care. What is the one thing that relaxes/inspires/gets you out of stress mode?

[Sitecore @Sitecore]

Sitecore has been named a Leader in The @Forrester New Wave™: Marketplace Development Platforms, Q4 2021. Forrester’s evaluation “found that Sitecore offers strong architecture and pricing and fee schedule capabilities.” Learn more and get the report: https://t.co/INy4JTafqL

[Gigi G. @designcomplex]

How would you guys feel if you paid for a first class ticket and got horrible service? @PBTeenMx @RyderSystemInc #badcustomerservice #fail #neveragain #thanksbutnothanks

[WGN TV News @WGNNews]

#BREAKING: Bears sign purchasing agreement for Arlington Park, report says https://t.co/j4WQjvOgoj

[Gigi G. @designcomplex]

This is wildly inaccurate. And unfortunately, your systems and customer service reps failed to keep accurate notes with my @potterybarnteen order. (That I ordered on Jul 9th) P.S. I still haven’t received my sectional. #thanks #customerseevicefail #badreview #nobusiness

[Ryder @RyderSystemInc]

We go the final mile: Getting your customers their orders on time and in full. https://t.co/Av1BaBe36o

[Gigi G. @designcomplex]

Interesting. He didn’t seem to notice the failing system and operations issue with a @potterybarnteen order. Congrats on improving your unsatisfied customer numbers. #badreview #customerservice #fail #thanksnothanks

[Ryder @RyderSystemInc]

Congrats to Ryder CEO Robert Sanchez for being recognized by @SFBJNews as a 2021 Ultimate CEO Awards recipient for continuing to evolve & improve business operations to ensure safe & growing businesses in almost any environment.
#SouthFloridaCEOs https://t.co/RIqwLP1nFs

[Gigi G. @designcomplex]

I cannot wait to see what is delivered tomorrow!! Only 1/3 pieces of my sectional is coming?! Maybe I can get the other pieces before or even for Christmas. @RyderSystemInc @potterybarnteen #sarcasm #fail

[Gigi G. @designcomplex]

🌽there’s a shortage in everything! 🌽

[Gigi G. @designcomplex]

What comes first? Design or content? 🧐🤔

[Juntae DeLane #DigitalBranding @JuntaeDeLane]

What is your most controversial marketing opinion? #marketing

[Juntae DeLane #DigitalBranding @JuntaeDeLane]

What is your most controversial marketing opinion? #marketing

[Gigi G. @designcomplex]

Thanks @potterybarnteen for getting back to me. The fact that I had a mislabeled piece that caused a delay as well a @RyderSystemInc having the worst customer service and systems has made my entire experience with you guys the absolute worst. Who runs your operations? #smh

[Gigi G. @designcomplex]

Never too early to start Xmas shopping 🎄

[Sitecore @Sitecore]

Did you know, today is the day searches for "Christmas Shopping" typically begin to rise? What do you think, is it too early to start your holiday marketing strategy?