Anshul Agrawal

[Anshul Agrawal @designgrill]

@IndiGo6E Just did @IndiGo6E

[Anshul Agrawal @designgrill]

@IndiGo6E do you have a functional helpline for passengers with immediate travel? Your call centre can't transfer the calls to the relevant folks, and have been waiting for call backs for hours. The travel is for two young kids traveling tomorrow.

[Anshul Agrawal @designgrill]

@pandeyankit197 @evleaks Nice. I like the curved screen. If only they also have an eSIM. Else it is DoA for me.

[Anshul Agrawal @designgrill]

In interesting turn of events I am migrating my connection to Airtel, hence, not pursuing the VAS issue anymore 🤷

[Anshul Agrawal @designgrill]

@shrinath_m2 @naveenkopparam First world problems 😀. CTR dosa is a bit sweet from what I remember though, hence not on top of my list.

[Anshul Agrawal @designgrill]

Ok, so @airtelindia decided to charge me for VAS through UPI mandate even though I moved out of their service months ago. Their customer service isn't paying attention and I have some time in my hand to pursue it.

Will try through @TRAI now in national interest 😀. Will update.

[Anshul Agrawal @designgrill]

Day 3 of raising it and @airtelindia @Airtel_Presence doesn't seem to care. 🤷

[Anshul Agrawal @designgrill]

@Airtel_Presence you charged me for hello tune (UPI Mandate) even though I am no longer an Airtel customer for a while now. This doesn't make sense. Can you stop doing it?

[Anshul Agrawal @designgrill]

@Airtel_Presence you charged me for hello tune (UPI Mandate) even though I am no longer an Airtel customer for a while now. This doesn't make sense. Can you stop doing it?

[Anshul Agrawal @designgrill]

Aah... realized the @airtelindia isn't suppose to care. That responsibility is offloaded to @Airtel_Presence

[Anshul Agrawal @designgrill]

@airtelindia hello! Is anyone in there?!

[Anshul Agrawal @designgrill]

@airtelindia hello! Is anyone in there?!

[Anshul Agrawal @designgrill]

@airtelindia just received a message that you have charged me for hello tune on my number. I moved to @reliancejio long back so it doesn't make sense. Please make your systems talk to each other and of course, return my money 😀

[Anshul Agrawal @designgrill]

@airtelindia just received a message that you have charged me for hello tune on my number. I moved to @reliancejio long back so it doesn't make sense. Please make your systems talk to each other and of course, return my money 😀

[Anshul Agrawal @designgrill]

@airtelindia any plans to reduce your pay as you go rates for international roaming? They are 20-30x of @reliancejio and doesn't make sense in today's world.

[Anshul Agrawal @designgrill]

@JioCare any reason why postpaid child accounts can't pay as you go on international roaming, while there is no such restriction for the primary postpaid account?

[Anshul Agrawal @designgrill]

@motorolaindia any powerful phone from you with eSIM +pSIM in works, like Pixels? Need one soon, sadly Indian version of edge 60 pro doesn't have eSIM.

eSIM helps a lot when I travel and pSIM is a must for my primary SIM as it is easy to change devices if needed in emergency.

[Anshul Agrawal @designgrill]

@AirIndiaX Whatever you did, worked. My issue is finally resolved! Thank you for listening to your customers.

[Anshul Agrawal @designgrill]

@AirIndiaX still waiting for your team to reinstate my tickets from Srinagar that got stuck in limbo due to miscommunication from your end after the Pahalgam incident. Email support has ghosted and call center feels lost!

[Anshul Agrawal @designgrill]

@AirIndiaX Yeah, that request was raised almost 10 days back and the flight ticket has not been reinstated, yet. It shouldn't be that hard. Let's see.

[Anshul Agrawal @designgrill]

@AirIndiaX Just did

[Anshul Agrawal @designgrill]

@reliancejio To their credit @reliancejio has the best call rates on international roaming though. So if you are a frequent traveller, they do have something to offer. Data on roaming is a different thing altogether.

[Anshul Agrawal @designgrill]

For those looking to port to @reliancejio think if indoor coverage really matters to you. If I am on a call, I need to stay where I am. Opposite of being mobile, lol :D